Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

USPS rate at post office is higher than the checkout amount


webdesignpro

Recommended Posts

A client of mine just shipped the first sale from his new OSC site, and informed me that the cost he was charged at his local post office was more than $1 higher than the rate his customer paid in OSC. If it matters, I've installed the "USPS Methods" shipping module from the contributions area.

 

Perhaps someone's experience can help me out here.

 

1) A customer buys a set of books and is charged $8.00 postage and handling for USPS priority mail. That means he was charged $6.00 for mailing expenses + a $2 handling fee.

2) At the post office, it costs $7.05 to send the package priority mail ? not $6. So I figured my weights were light. Not so. My weights were right on. So what is going on? Any ideas?

 

If I had to guess, I would think that perhaps the local post office charges a premium for their walk-up counter service, but I don't know for sure.

 

Does anybody know why there is a difference?

--

Harold Corbin

Link to comment
Share on other sites

Oh! A couple of other things...I'm not familiar with the module you are using but does it take into account the postal zones? The PO switched to zoned rates on Priority a while back. For example a 2 pound 1 ounce package can range from $4.75 to $8.55 depending on where it is going. Also have you added the packaging weght to the formula?

Link to comment
Share on other sites

I figured out the problem. The USPS Methods contribution has it's own setting for the handling charge. All other shipping modules pull the handling charge from Configuration... Shipping/Handling Charge (or something like that), but NOT the USPS Methods module.

 

When I did a rate check on USPS.com, I discovered that the rate for his package was $8.00... the exact amount the customer was charged. That led me to think that the handling charge wasn't being added, and when I investigated... that's exactly what it was.

 

Thanks for the help!

--

Harold Corbin

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...