montana_girl Posted April 7, 2010 Share Posted April 7, 2010 Hi my usps is giving an error message @ check out, all of a sudden, "An error occured with the USPS shipping calculations. If you prefer to use USPS as your shipping method, please contact the store owner." it has done it a few times here and there and seems to go away on it's own or I have set up a new vendor and moved the products to it and fixed the problem...does anyone know if this is a osc problem or a usps internal issue. Should i switch to usps methods so that this issue will not keep arising. if so I am on RC2 so should i use the older vesion of methods rather than the one v3 compliant... Thanks in advance, LOOSING SALES bc my shipping doesn't work A.P. Quote Link to comment Share on other sites More sharing options...
♥mdtaylorlrim Posted April 7, 2010 Share Posted April 7, 2010 Hi my usps is giving an error message @ check out, all of a sudden, "An error occured with the USPS shipping calculations. If you prefer to use USPS as your shipping method, please contact the store owner." it has done it a few times here and there and seems to go away on it's own or I have set up a new vendor and moved the products to it and fixed the problem...does anyone know if this is a osc problem or a usps internal issue. Should i switch to usps methods so that this issue will not keep arising. if so I am on RC2 so should i use the older vesion of methods rather than the one v3 compliant... Thanks in advance, LOOSING SALES bc my shipping doesn't work A.P. I wouldn't use anything written for version 3 unless it specifically says that it is compatible with version 2. And osC ver. 2.2 does not have 'vendors' so I have no clue what you are doing that could possibly make it start working. The USPS module, AFAIK, uses the store shipping origin zip together with the purchasers shipping address zip to do the calculations. Nothing in the products will affect it, except maybe the weight. Have you verified all your shipping weights? The most common thing that causes this error is input by the purchaser of a zip code that is invalid. You have no control over that unless you happen to catch and edit the users profile. Quote Community Bootstrap Edition, Edge Avoid the most asked question. See How to Secure My Site and How do I...? Link to comment Share on other sites More sharing options...
montana_girl Posted April 7, 2010 Author Share Posted April 7, 2010 Thanks for the reply...and advise on v3... sorry- i use multi vendor shipping and everything has worked fine for over a year so I don't think it's coding, but curious why all of a sudden the usps module will come up with error cannot calculate. my ups calculates fine, and the same products have been calculated and shipped before so it's not a weight issue, and it's not a customer issue b/c it gives my "mock" customer the same errors. Just trying to figure out if I can fix it and if anyone else has had similar things happen with their site and if a different version of usps shipping ie the "methods" or AFAIK add on may fix these radom interumptions in sales that seem to come from nowhere but maybe usps??? sorry so long winded just wanted to answer potential guesses on fixes... AP Quote Link to comment Share on other sites More sharing options...
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