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The e-commerce.

Orders Created but no PayPal payment


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Hi I am having an interesting problem. I have orders being processed but I do not receive payment in PayPal. I have orders piling up now, and I am wondering if something is technically wrong. How can OSC allow for order creation if customer does not complete order checkout process. Any ideas?


In admin section Order status is set to : Preparing [PayPal Standard]

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This is a known issue with PayPal Standard when the customer does not return to your store from the PayPal Site. To reduce the instances of this occurring, ensure you have your preferences in PayPal set to 'auto-return' the customer back to your store once they confirm payment. For a more reliable Payment Process you may need to look at PayPal IPN or PayPal Pro services.



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Thanks Chris- I appreciate it.


I'm a newbie to this.


I don't see that option in my preferences in admin section, can you please point me in the right direction?

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