Guest Posted April 2, 2010 Share Posted April 2, 2010 I'm having issues with the company who will be supplying parts that i will be selling. They won't tell me the weight of the products that i'll be selling so my customers have to send me an email with all the things they want. I was wondering if i can have the checkout calculate the cost before shipping, email it to us, and ask the customer to wait for a reply with the total cost... Also, if it's not possible with osCommerce, which eCommerce thing will? Thanks for your prompt response, ~Xander Link to comment Share on other sites More sharing options...
♥mdtaylorlrim Posted April 2, 2010 Share Posted April 2, 2010 I'm having issues with the company who will be supplying parts that i will be selling. They won't tell me the weight of the products that i'll be selling Personally, I'd find a new supplier. On the other hand, is it a matter of not wanting to, don't know how to, or don't know? Community Bootstrap Edition, Edge Avoid the most asked question. See How to Secure My Site and How do I...? Link to comment Share on other sites More sharing options...
Guest Posted April 2, 2010 Share Posted April 2, 2010 well they're a Japanese company, and we're trying to export their product to the world... but they said they won't.. Link to comment Share on other sites More sharing options...
♥mdtaylorlrim Posted April 2, 2010 Share Posted April 2, 2010 well they're a Japanese company, and we're trying to export their product to the world... but they said they won't.. So, there is no technical information on the product available on the web? How many products? Can you simply take delivery of one of each as a sort of 'showroom model' and weigh it yourself? Community Bootstrap Edition, Edge Avoid the most asked question. See How to Secure My Site and How do I...? Link to comment Share on other sites More sharing options...
Guest Posted April 2, 2010 Share Posted April 2, 2010 well they're a Japanese company, and we're trying to export their product to the world... but they said they won't.. we have multiple vendors that won't tell us... also, we're completely on the net Link to comment Share on other sites More sharing options...
♥mdtaylorlrim Posted April 2, 2010 Share Posted April 2, 2010 we have multiple vendors that won't tell us... also, we're completely on the net But you are still a physical person somewhere. You can order one for yourself and weigh it when it arrives. Next sale you can ship it yourself instead of using whatever dropshipper you are dealing with. You will do nothing but hurt your business if you can not calculate shipping and charge the sale all in one operation. But failing that you could have an estimated 'flat fee' per product with a ton of disclaimers on your site that the sale will be final upon shipping so that 'actual' shipping costs are charged instead of estimated. You can alter the sale before shipping. Set your credit card merchant account to authorize only and manually process the charge once the customer approves the final shipping price. Community Bootstrap Edition, Edge Avoid the most asked question. See How to Secure My Site and How do I...? Link to comment Share on other sites More sharing options...
Guest Posted April 2, 2010 Share Posted April 2, 2010 ok, thanks.. i'll let my partners know. Link to comment Share on other sites More sharing options...
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