Roggie Posted April 1, 2010 Share Posted April 1, 2010 Suddenly I cannot access Administrators in OsCommerce to add users. My host tells me that I lost the Administrators.php file from my Admin folder. I got new file code here in the forum and created a new Administrators.php file. I am now trying to upload it into OcCommerce at my host, but it doesn't seem to work, I still cannot open ADMINISTRATORS under CONFIGURATION. So now I'm not sure what directory to put it in. I have tried putting it in the ADMIN folder, then in ADMIN/INCLUDES, and then in ADMIN/INCLUDES/FUNCTIONS, and none seem to work. Any ideas?? I've been struggling with this for days now... I am using OsCommerce 2.2a RC2a. Need advice as quick as I can get it... Roggie Link to comment Share on other sites More sharing options...
multimixer Posted April 1, 2010 Share Posted April 1, 2010 The file is in admin/administrators.php You can check your self if you have it or not, going to the filemanager of your host cpanel What exactly you mean with " cannot access Administrators in OsCommerce to add users". What happens when you click on the link "administrators" in admin? My community profile | Template system for osCommerce - New: Responsive | Feedback channel Link to comment Share on other sites More sharing options...
Roggie Posted April 1, 2010 Author Share Posted April 1, 2010 Thanks multimixer... I looked at the url when I hovered over ADMINISTRATORS and saw that it is pointing to Admin/Administrators.php, so I put the new file there. I am wondering if it takes time for it to reach the server, (i.e. gets activated), is this true? And if so how long might this take. To answer your question, when I click on "Administrators" in admin from the control panel of my host, it takes me to the login page for OsCommerce. If I click on "Administrators" from within OsCommerce, I get a 404 error... What do you think is going on? Do I just need to wait until the new file "takes" since the upload?? R The file is in admin/administrators.php You can check your self if you have it or not, going to the filemanager of your host cpanel What exactly you mean with " cannot access Administrators in OsCommerce to add users". What happens when you click on the link "administrators" in admin? Link to comment Share on other sites More sharing options...
Guest Posted April 1, 2010 Share Posted April 1, 2010 Thom, If the administrators.php file in the catalog>admin folder and you are receiving a 404 error, you may need to check your configure.php file to ensure you have it set up correctly for the admin. Chris Link to comment Share on other sites More sharing options...
♥geoffreywalton Posted April 1, 2010 Share Posted April 1, 2010 You need to be very carefull with capitalisation Admin/Administrators.php Normally it is in the admin directory and is called administrators.php. But you might have called it something different in admin/filenames.php If it is in capitals check the line define('FILENAME_ADMINISTRATORS', 'administrators.php'); Need help installing add ons/contributions, cleaning a hacked site or a bespoke development, check my profile Virus Threat Scanner My Contributions Basic install answers. Click here for Contributions / Add Ons. UK your site. Site Move. Basic design info. For links mentioned in old answers that are no longer here follow this link Useful Threads. If this post was useful, click the Like This button over there ======>>>>>. Link to comment Share on other sites More sharing options...
Roggie Posted April 1, 2010 Author Share Posted April 1, 2010 Chris, I have no "Admin" in the Catalog folder... I have put "Administrators.php" into Admin, which is where OsCommerce points to when I hover the mouse over "Administrators" under "Configuration" in the menu... I placed it in there about 30 minutes ago, do I need to wait before the server puts it in play? Thom, If the administrators.php file in the catalog>admin folder and you are receiving a 404 error, you may need to check your configure.php file to ensure you have it set up correctly for the admin. Chris Link to comment Share on other sites More sharing options...
Guest Posted April 1, 2010 Share Posted April 1, 2010 Thom, No, there is no 'wait time'. The default directory structure for OSC is catalog>admin> however your admin folder may be named something else and further you may not have a catalog directory as your site may be installed in the root directory of your hosting account. Chris Link to comment Share on other sites More sharing options...
Roggie Posted April 1, 2010 Author Share Posted April 1, 2010 OK, I get with regard to caps, but tell me, I have named it exactly as "Administrators.php". That is, captialized but not all caps. I don't see the line "define" but I do see that virtually all references within the code show it in all caps... should I be renaming the file in all caps? Please briefly explain how the caps should be utilized. Thanks, I'm getting there.... You need to be very carefull with capitalisation Normally it is in the admin directory and is called administrators.php. But you might have called it something different in admin/filenames.php If it is in capitals check the line define('FILENAME_ADMINISTRATORS', 'administrators.php'); Link to comment Share on other sites More sharing options...
Roggie Posted April 1, 2010 Author Share Posted April 1, 2010 My admin folder is in the root directory as is the catalog folder, separate from each other. The only thing in the catalog folder is the original .zip file that is OSC... This may be an alternative structure, but it worked before, so I'm thinking the Capitilization issue may be what's going on. Awaiting an answer on that issue.... Continued thanks Thom, No, there is no 'wait time'. The default directory structure for OSC is catalog>admin> however your admin folder may be named something else and further you may not have a catalog directory as your site may be installed in the root directory of your hosting account. Chris Link to comment Share on other sites More sharing options...
Guest Posted April 1, 2010 Share Posted April 1, 2010 Thom, If your store is located in the root directory of your hosting account then there cannot be a catalog directory and admin directory in the root. Your root directory should have the following: Directory: admin Directory: download Directory: ext Directory: images Directory: includes Directory: pub and 46 files Your Admin Directory contains: Directory: backups Directory: ext Directory: images Directory: includes and 38 files ONE OF THOSE FILES SHOULD BE administrators.php ALL DIRECTORY AND FILE NAMES LISTED ARE IN LOWER CASE if you created the administrators.php file and named it Administrators.php it will not work Chris Link to comment Share on other sites More sharing options...
Roggie Posted April 1, 2010 Author Share Posted April 1, 2010 It works!!!! Thanks to each of you for your help. Whew! What a nightmare! I just wish I knew how this happened and how to prevent it going forward. But for now, thanks to all of you... apparently "it takes a village to run a website". Thom, If your store is located in the root directory of your hosting account then there cannot be a catalog directory and admin directory in the root. Your root directory should have the following: Directory: admin Directory: download Directory: ext Directory: images Directory: includes Directory: pub and 46 files Your Admin Directory contains: Directory: backups Directory: ext Directory: images Directory: includes and 38 files ONE OF THOSE FILES SHOULD BE administrators.php ALL DIRECTORY AND FILE NAMES LISTED ARE IN LOWER CASE if you created the administrators.php file and named it Administrators.php it will not work Chris Link to comment Share on other sites More sharing options...
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