HLT Posted February 26, 2003 Share Posted February 26, 2003 Hi all - Another question probably asked a million times, sorry in advance, I did search first. How do all of you provide customer service to your customers without any way to see what credit card number they entered, either on the admin or in the database, where Im told (it used to be at least) its encrypted and unreadable? My merchant system also hides the number. Any thoughts? HLT . www.hairlosstalk.com Consumer Hair Loss Information & Support Link to comment Share on other sites More sharing options...
Denver Dave Posted February 27, 2003 Share Posted February 27, 2003 My perspective is different. We don't know the credit card number and from a web site perspective, do not want to know. I sleep better knowing it is handled by paypal or another gateway. Link to comment Share on other sites More sharing options...
Guest Posted February 27, 2003 Share Posted February 27, 2003 database, where Im told (it used to be at least) its encrypted and unreadable? I think you might want to take a look at your dB....the CC number is stored there unencrypted. Link to comment Share on other sites More sharing options...
HLT Posted April 11, 2003 Author Share Posted April 11, 2003 My perspective is different. We don't know the credit card number and from a web site perspective, do not want to know. I sleep better knowing it is handled by paypal or another gateway. Dave - what do you do when you run into situations that you need to have it? I run into it on a weekly basis. Sometimes I get credit card disputes and need to provide documentaiton to the merchant company of the purchase. Are there any instances where you've needed to retrieve the card number but just didn't have it? HLT . www.hairlosstalk.com Consumer Hair Loss Information & Support Link to comment Share on other sites More sharing options...
Orphon Posted April 11, 2003 Share Posted April 11, 2003 I think you might want to take a look at your dB....the CC number is stored there unencrypted. It is not.... unless you use the straight CC mod... if you you Authorize.net or any of the other gateways you don't have it.... Angela Link to comment Share on other sites More sharing options...
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