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The e-commerce.

Could someone please help me with this banner problem?


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Hi there,


My problem is when I download certain banner ads some I am able to see but others I can't and are replaced with a small white sheet of paper with a fold at top right and some colored buttons. Someone at my work suggested I could save the file type as JPEG but I only have two options to save to - GIF and BMP. Could JPEG be the problem and if so how do I get it? Or if this is not the problem anyone got an idea what it could be?


Any help/advice would be very much appreciated as I'm not really sure about any of this stuff as it's a bit too technical for me!





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