keithod Posted February 15, 2010 Share Posted February 15, 2010 I have a problem that I cannot see elsewhere on the forum. When some people try to contact me through the contact form or register on the site they get an invalid email address response and the order won't go through (this doesn't happen to everyone). i have tried my own private email and that gets rejected too so I know it's a bonafide problem. i've looked through all the files I can find relating to email and can find no hints to the problem and I have turned DNS validation on but this makes no odds either. Any help would be much appreciated. Link to comment Share on other sites More sharing options...
spooks Posted February 15, 2010 Share Posted February 15, 2010 I have a problem that I cannot see elsewhere on the forum. When some people try to contact me through the contact form or register on the site they get an invalid email address response and the order won't go through (this doesn't happen to everyone). i have tried my own private email and that gets rejected too so I know it's a bonafide problem. i've looked through all the files I can find relating to email and can find no hints to the problem and I have turned DNS validation on but this makes no odds either. Any help would be much appreciated. have u added any sanitising code? Sam Remember, What you think I ment may not be what I thought I ment when I said it. Contributions: Auto Backup your Database, Easy way Multi Images with Fancy Pop-ups, Easy way Products in columns with multi buy etc etc Disable any Category or Product, Easy way Secure & Improve your account pages et al. Link to comment Share on other sites More sharing options...
keithod Posted February 15, 2010 Author Share Posted February 15, 2010 have u added any sanitising code? The site has been up and running for a while now using sts template but the email files as far as I know are standard as they come. Link to comment Share on other sites More sharing options...
spooks Posted February 15, 2010 Share Posted February 15, 2010 The site has been up and running for a while now using sts template but the email files as far as I know are standard as they come. Sanitising code does'nt need to go in the e-mail files to have an effect, ie could be in app_top. DNS validation and an extra check (domain is valid & supports mail) Do u have any examples of failing e-mails (alter so are'nt valid) You could try looking at Sam's Anti-hacker Account Mods that sanitises all inputs but allows accordingly. Sam Remember, What you think I ment may not be what I thought I ment when I said it. Contributions: Auto Backup your Database, Easy way Multi Images with Fancy Pop-ups, Easy way Products in columns with multi buy etc etc Disable any Category or Product, Easy way Secure & Improve your account pages et al. Link to comment Share on other sites More sharing options...
keithod Posted February 15, 2010 Author Share Posted February 15, 2010 Sanitising code does'nt need to go in the e-mail files to have an effect, ie could be in app_top. DNS validation and an extra check (domain is valid & supports mail) Do u have any examples of failing e-mails (alter so are'nt valid) You could try looking at Sam's Anti-hacker Account Mods that sanitises all inputs but allows accordingly. Thanks, I will check out Sam's Anti-hacker Account Mods and here is a sample of the emails told they are not valid ******@btinternet.com ******@gmail.com ******@yahoo.co.uk *******@eircom.net ******@googlemail.com Link to comment Share on other sites More sharing options...
spooks Posted February 15, 2010 Share Posted February 15, 2010 Thanks, I will check out Sam's Anti-hacker Account Mods and here is a sample of the emails told they are not valid ******@btinternet.com ******@gmail.com ******@yahoo.co.uk *******@eircom.net ******@googlemail.com weard, none of those should be rejected (well * is not allowed, but then u have other there i hope) I still reckon its sanitising, the e-mail vaildation I use is the standard, just done after my sanitising. Sam Remember, What you think I ment may not be what I thought I ment when I said it. Contributions: Auto Backup your Database, Easy way Multi Images with Fancy Pop-ups, Easy way Products in columns with multi buy etc etc Disable any Category or Product, Easy way Secure & Improve your account pages et al. Link to comment Share on other sites More sharing options...
keithod Posted February 17, 2010 Author Share Posted February 17, 2010 weard, none of those should be rejected (well * is not allowed, but then u have other there i hope) I still reckon its sanitising, the e-mail vaildation I use is the standard, just done after my sanitising. Cheers for your help here, I have now tried the sanitising mod and unfortunately it was still the same. I got round the problem by reloading the oscommerce system and that did the trick. Only trouble is I don't know what caused it and it took a while wiping and replacing everything. I will reinstall your mod though and hopefully that will prevent a recurrence. Thanks again. Link to comment Share on other sites More sharing options...
rock^ Posted February 18, 2010 Share Posted February 18, 2010 Cheers for your help here, I have now tried the sanitising mod and unfortunately it was still the same. I got round the problem by reloading the oscommerce system and that did the trick. Only trouble is I don't know what caused it and it took a while wiping and replacing everything. I will reinstall your mod though and hopefully that will prevent a recurrence. Thanks again. I´m not really an expert but I´ve heard that sometimes scandinavian letters in URL´s (letters like ä, ö, or å) means problems in e-mailing etc. But I guess your site has a non scandinavian URL... Link to comment Share on other sites More sharing options...
spooks Posted February 18, 2010 Share Posted February 18, 2010 I´m not really an expert but I´ve heard that sometimes scandinavian letters in URL´s (letters like ä, ö, or å) means problems in e-mailing etc. But I guess your site has a non scandinavian URL... an email address of äöå@aol.com will pass osC validation Sam Remember, What you think I ment may not be what I thought I ment when I said it. Contributions: Auto Backup your Database, Easy way Multi Images with Fancy Pop-ups, Easy way Products in columns with multi buy etc etc Disable any Category or Product, Easy way Secure & Improve your account pages et al. Link to comment Share on other sites More sharing options...
apolyshow Posted June 22, 2011 Share Posted June 22, 2011 Is there something also for osc 2.3 or we are without any hope? One amateur made the Arc, 5.000 pro made the Titanic... Link to comment Share on other sites More sharing options...
pglarsson Posted June 22, 2011 Share Posted June 22, 2011 Hi! I have the same problem, when trying to use the contact us option the email added in the email field is marked as invalid. I have no idea where to begin looking! Grateful for help! /Paula Link to comment Share on other sites More sharing options...
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