Jeremy S. Posted February 9, 2010 Share Posted February 9, 2010 I've searched and searched but cannot find a way to fix this. My new category and product listings are showing up on the admin side of the site but are not on the live side. I have cleared out the cache and even used a different machine that hadn't been to the site but no luck. I have the cache set to 'false' in the settings as instructed but still no luck. I read about one issue that was resolved by adding lines to the category table, but I have had no luck in doing that. Not a highly experienced programmer, just trying to help a friend :) Thank you all for any assistance that you may provide. jeremy Link to comment Share on other sites More sharing options...
Jeremy S. Posted February 10, 2010 Author Share Posted February 10, 2010 Additional problem...now when one of the categories is selected the user is prompted for a username and password. Cancel it and it seems to go away and a broke image appears in the top right corner. I found in index.php <td class="pageHeading" align="center"><?php echo tep_image(DIR_WS_IMAGES . $category['categories_image'], $category['categories_name'], HEADING_IMAGE_WIDTH, HEADING_IMAGE_HEIGHT); ?></td> and deleted it hoping to get rid of the program calling for it. But to no avail. Also, this happens when the image is being viewed from the admin side of things too. Link to comment Share on other sites More sharing options...
Jeremy S. Posted February 11, 2010 Author Share Posted February 11, 2010 check out www.nahpusa.com/catalog missing category link this is the one not showing up, there are others too. When we click on the "Exam Reviews" link we get prompted to login, i think this is because it is trying to access the file on the secure database. I have no idea how to break this photo link, I tried finding it based on past problems here but I cant get it to go away using those tips. This is happening on both the admin side and the user side. Link to comment Share on other sites More sharing options...
♥mdtaylorlrim Posted February 11, 2010 Share Posted February 11, 2010 Your broken image is in an https area, and has no valid URL to it. https://www.nahpusa.com/catalog/images/test The password dialog box comes from a httpd authentication requirement of a directory. Probably in an .htaccess file. And probably the test directory above. Community Bootstrap Edition, Edge Avoid the most asked question. See How to Secure My Site and How do I...? Link to comment Share on other sites More sharing options...
♥mdtaylorlrim Posted February 11, 2010 Share Posted February 11, 2010 And the image for that missing category is also in the https space.. https://www.nahpusa.com/catalog/images/reports.GIF and is also asking for a directory password, although I cannot imagine why at this point. Community Bootstrap Edition, Edge Avoid the most asked question. See How to Secure My Site and How do I...? Link to comment Share on other sites More sharing options...
Jeremy S. Posted February 11, 2010 Author Share Posted February 11, 2010 Very odd, I have been working with that image time and again from the office and could not get it to work. I download a quick img and save it to my home laptop, upload a test pic and it now works fine. edit: In the missing product I test uploaded my image from here and it is ok now too. However, i know for a fact that the reports.gif is on the server and accessible. Any idea on the missing category issue? Thank you for your image help Link to comment Share on other sites More sharing options...
♥mdtaylorlrim Posted February 11, 2010 Share Posted February 11, 2010 Any idea on the missing category issue? Thank you for your image help Not at this point. I was thinking that once you got the image issue and the password issue fixed the missing category would suddenly appear. It hasn't, huh? Community Bootstrap Edition, Edge Avoid the most asked question. See How to Secure My Site and How do I...? Link to comment Share on other sites More sharing options...
♥mdtaylorlrim Posted February 11, 2010 Share Posted February 11, 2010 Look in the database in the categories_description table. Locate the category Member Services (the missing category, right?) Then find the categories_id for that category. Open the categories table. Locate the categories_id from above. Be sure it is there, and be sure the parent_id is 0 (zero.) Community Bootstrap Edition, Edge Avoid the most asked question. See How to Secure My Site and How do I...? Link to comment Share on other sites More sharing options...
Jeremy S. Posted February 11, 2010 Author Share Posted February 11, 2010 Argh. Now that I have downloaded the thumb and saved it as my test image for the category, now it went from working to being prompted for a user name again. And the product thumb no longer works. I am not sure why it is adding the https tag to the new files. It seems like anything that has been done since the store come on in 06 doesn't quite work right. Link to comment Share on other sites More sharing options...
Jeremy S. Posted February 11, 2010 Author Share Posted February 11, 2010 Argh. Now that I have downloaded the thumb and saved it as my test image for the category, now it went from working to being prompted for a user name again. And the product thumb no longer works. I am not sure why it is adding the https tag to the new files. It seems like any working image file that has been updated seems to be getting the https added to it, all of the older image files are in there fine. Link to comment Share on other sites More sharing options...
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