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osCommerce

The e-commerce.

One Order Confirmation e-mail to multiple customers


empy

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Posted

Hello,

I'm new in this forum, cause I always find answers here. But I really need your help at the moment.

The problem is

 

When customer A places an order and buys an Item, he gets a confirmation letter

Then customer B buys an Item, he gets a confirmation letter

Then customer A gets customer's B confirmation letter!!

 

This is very very urgent, because people are complaining about spam, and asking if they are being charged!

I would be grateful for any type of help

Thanks in advance

Posted
When customer A places an order and buys an Item, he gets a confirmation letter

Then customer B buys an Item, he gets a confirmation letter

Then customer A gets customer's B confirmation letter!!

check the session or cookies settings, as this is simply mixed up.

 

The oscommerce admin panel --> Configuration --> Sessions should have the following:

Session Directory /tmp

Force Cookie Use False

Check SSL Session ID False

Check User Agent False

Check IP Address False

Prevent Spider Sessions True

Recreate Session False

Please read this line: Do you want to find all the answers to your questions? click here. As for contribution database it's located here!

8 people out of 10 don't bother to read installation manuals. I can recommend: if you can't read the installation manual, don't bother to install any contribution yourself.

Before installing contribution or editing/updating/deleting any files, do the full backup, it will save to you & everyone here on the forum time to fix your issues.

Any issues with oscommerce, I am here to help you.

Posted

Thanks for the help

 

The settings are correct, just as You described.

 

I recently (2days ago) changed the Recreate Session option to False (because there were problems with customer information remaining in fields, therefore other customers could see the other customer's information). Could this be the cause?

 

Thanks again!

Posted
I recently (2days ago) changed the Recreate Session option to False (because there were problems with customer information remaining in fields, therefore other customers could see the other customer's information). Could this be the cause?

can be, as the oscommerce stored the session in db.

Please read this line: Do you want to find all the answers to your questions? click here. As for contribution database it's located here!

8 people out of 10 don't bother to read installation manuals. I can recommend: if you can't read the installation manual, don't bother to install any contribution yourself.

Before installing contribution or editing/updating/deleting any files, do the full backup, it will save to you & everyone here on the forum time to fix your issues.

Any issues with oscommerce, I am here to help you.

Archived

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