Thush Posted January 15, 2010 Posted January 15, 2010 Hi, I was notices that my shop didn’t generate Order process email. To me also to the customer. I have installed Pay Pal IPN and also notices that, after paying from the pay pal when retune to the site and customer was logged off. Then again customer logged still the order in the shopping Cart. But payment has made. No order mail generated. But on the admin panel I can see an order was placed. Can some one please help me to fix this?? Many thanks Thush
Thush Posted January 16, 2010 Author Posted January 16, 2010 Would appreciate if some one can help me?
ozEworks Posted January 16, 2010 Posted January 16, 2010 An order is only created and an email sent when you get to the checkout success page. If you installed PayPal IPN then a pro-forma order is created before they go the PayPal. If they do not return then no email will be sent. If you are losing the session on the return to paypal as you indicate by the login then no email will be sent. You need to look at how you installed PayPal IPN.
satish Posted January 16, 2010 Posted January 16, 2010 this will happen is the oscsid associated with the order is captured when You return to the site after paying at paypal. Probably session configuration values set thru admin or some code modification has created this scenarion. So check the session setting in admin. Also check the checkout_proces.php to make out if on return from paypal You are using the same session details. Satish Ask/Skype for Free osCommerce value addon/SEO suggestion tips for your site. Check My About US For who am I and what My company does.
Thush Posted January 16, 2010 Author Posted January 16, 2010 Thank you for your replies. i am too new to this and not a programmer, Could you be able to explain further please ? Thanks Thush
satish Posted January 17, 2010 Posted January 17, 2010 You need to make sure IPN are reaching. either do a file write(needs some basic knowledge of php) or look into the access and error log. IPN file is in ext/modules/payment/paypal/ folder Satish Ask/Skype for Free osCommerce value addon/SEO suggestion tips for your site. Check My About US For who am I and what My company does.
Thush Posted January 17, 2010 Author Posted January 17, 2010 Hi Satish, really appreciate your help! My error_log page like below. Also my pa pal ipn.php located in catalog/includes/modules/payment/paypal_ipn.php. I had upload the pay pal ipn php from the fresh copy but seems it doesn't work. any suggestions? [30-Dec-2009 11:28:21] PHP Warning: session_start(): Cannot send session cookie - headers already sent by (output started at /home/ddgraphi/public_html/admin/includes/configure.php:33) in /home/ddgraphi/public_html/admin/includes/functions/sessions.php on line 97 [30-Dec-2009 11:28:21] PHP Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/ddgraphi/public_html/admin/includes/configure.php:33) in /home/ddgraphi/public_html/admin/includes/functions/sessions.php on line 97 [30-Dec-2009 11:28:21] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/ddgraphi/public_html/admin/includes/configure.php:33) in /home/ddgraphi/public_html/admin/includes/functions/general.php on line 22 [30-Dec-2009 20:22:49] PHP Warning: session_start(): Cannot send session cookie - headers already sent by (output started at /home/ddgraphi/public_html/admin/includes/configure.php:33) in /home/ddgraphi/public_html/admin/includes/functions/sessions.php on line 97 [30-Dec-2009 20:22:49] PHP Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/ddgraphi/public_html/admin/includes/configure.php:33) in /home/ddgraphi/public_html/admin/includes/functions/sessions.php on line 97 [30-Dec-2009 20:22:49] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/ddgraphi/public_html/admin/includes/configure.php:33) in /home/ddgraphi/public_html/admin/includes/functions/general.php on line 22 [30-Dec-2009 20:25:20] PHP Warning: session_start(): Cannot send session cookie - headers already sent by (output started at /home/ddgraphi/public_html/admin/includes/configure.php:2) in /home/ddgraphi/public_html/admin/includes/functions/sessions.php on line 97 [30-Dec-2009 20:25:20] PHP Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/ddgraphi/public_html/admin/includes/configure.php:2) in /home/ddgraphi/public_html/admin/includes/functions/sessions.php on line 97 [30-Dec-2009 20:25:20] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/ddgraphi/public_html/admin/includes/configure.php:2) in /home/ddgraphi/public_html/admin/includes/functions/general.php on line 22 [30-Dec-2009 20:25:58] PHP Warning: session_start(): Cannot send session cookie - headers already sent by (output started at /home/ddgraphi/public_html/admin/includes/configure.php:2) in /home/ddgraphi/public_html/admin/includes/functions/sessions.php on line 97 [30-Dec-2009 20:25:58] PHP Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/ddgraphi/public_html/admin/includes/configure.php:2) in /home/ddgraphi/public_html/admin/includes/functions/sessions.php on line 97 [30-Dec-2009 20:25:58] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/ddgraphi/public_html/admin/includes/configure.php:2) in /home/ddgraphi/public_html/admin/includes/functions/general.php on line 22 [31-Dec-2009 00:56:26] PHP Warning: session_start(): Cannot send session cookie - headers already sent by (output started at /home/ddgraphi/public_html/admin/includes/configure.php:2) in /home/ddgraphi/public_html/admin/includes/functions/sessions.php on line 97 [31-Dec-2009 00:56:26] PHP Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/ddgraphi/public_html/admin/includes/configure.php:2) in /home/ddgraphi/public_html/admin/includes/functions/sessions.php on line 97 [31-Dec-2009 00:56:26] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/ddgraphi/public_html/admin/includes/configure.php:2) in /home/ddgraphi/public_html/admin/includes/functions/general.php on line 22 [31-Dec-2009 01:02:45] PHP Warning: session_start(): Cannot send session cookie - headers already sent by (output started at /home/ddgraphi/public_html/admin/includes/configure.php:2) in /home/ddgraphi/public_html/admin/includes/functions/sessions.php on line 97 [31-Dec-2009 01:02:45] PHP Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/ddgraphi/public_html/admin/includes/configure.php:2) in /home/ddgraphi/public_html/admin/includes/functions/sessions.php on line 97 [31-Dec-2009 01:02:45] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/ddgraphi/public_html/admin/includes/configure.php:2) in /home/ddgraphi/public_html/admin/includes/functions/general.php on line 22 [31-Dec-2009 01:02:55] PHP Warning: session_start(): Cannot send session cookie - headers already sent by (output started at /home/ddgraphi/public_html/admin/includes/configure.php:2) in /home/ddgraphi/public_html/admin/includes/functions/sessions.php on line 97 [31-Dec-2009 01:02:55] PHP Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/ddgraphi/public_html/admin/includes/configure.php:2) in /home/ddgraphi/public_html/admin/includes/functions/sessions.php on line 97 [31-Dec-2009 01:02:55] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/ddgraphi/public_html/admin/includes/configure.php:2) in /home/ddgraphi/public_html/admin/includes/functions/general.php on line 22 [31-Dec-2009 01:34:02] PHP Warning: session_start(): Cannot send session cookie - headers already sent by (output started at /home/ddgraphi/public_html/admin/includes/configure.php:33) in /home/ddgraphi/public_html/admin/includes/functions/sessions.php on line 97 [31-Dec-2009 01:34:02] PHP Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/ddgraphi/public_html/admin/includes/configure.php:33) in /home/ddgraphi/public_html/admin/includes/functions/sessions.php on line 97 [31-Dec-2009 01:34:02] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/ddgraphi/public_html/admin/includes/configure.php:33) in /home/ddgraphi/public_html/admin/includes/functions/general.php on line 22 [31-Dec-2009 01:41:07] PHP Warning: session_start(): Cannot send session cookie - headers already sent by (output started at /home/ddgraphi/public_html/admin/includes/configure.php:33) in /home/ddgraphi/public_html/admin/includes/functions/sessions.php on line 97 [31-Dec-2009 01:41:07] PHP Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/ddgraphi/public_html/admin/includes/configure.php:33) in /home/ddgraphi/public_html/admin/includes/functions/sessions.php on line 97 [31-Dec-2009 01:41:07] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/ddgraphi/public_html/admin/includes/configure.php:33) in /home/ddgraphi/public_html/admin/includes/functions/general.php on line 22 [31-Dec-2009 01:52:24] PHP Warning: session_start(): Cannot send session cookie - headers already sent by (output started at /home/ddgraphi/public_html/admin/includes/configure.php:2) in /home/ddgraphi/public_html/admin/includes/functions/sessions.php on line 97 [31-Dec-2009 01:52:24] PHP Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/ddgraphi/public_html/admin/includes/configure.php:2) in /home/ddgraphi/public_html/admin/includes/functions/sessions.php on line 97 [31-Dec-2009 01:52:24] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/ddgraphi/public_html/admin/includes/configure.php:2) in /home/ddgraphi/public_html/admin/includes/functions/general.php on line 22 [31-Dec-2009 02:03:09] PHP Warning: session_start(): Cannot send session cookie - headers already sent by (output started at /home/ddgraphi/public_html/admin/includes/configure.php:2) in /home/ddgraphi/public_html/admin/includes/functions/sessions.php on line 97 [31-Dec-2009 02:03:09] PHP Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/ddgraphi/public_html/admin/includes/configure.php:2) in /home/ddgraphi/public_html/admin/includes/functions/sessions.php on line 97 [31-Dec-2009 02:03:09] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/ddgraphi/public_html/admin/includes/configure.php:2) in /home/ddgraphi/public_html/admin/includes/functions/general.php on line 22 [31-Dec-2009 02:12:31] PHP Warning: opendir(/home/username/public_html): failed to open dir: No such file or directory in /home/ddgraphi/public_html/admin/includes/functions/sitemonitor_functions.php on line 162 [31-Dec-2009 02:12:31] PHP Warning: readdir(): supplied argument is not a valid Directory resource in /home/ddgraphi/public_html/admin/includes/functions/sitemonitor_functions.php on line 164 [31-Dec-2009 02:12:31] PHP Warning: opendir(/home/username/public_html): failed to open dir: No such file or directory in /home/ddgraphi/public_html/admin/includes/functions/sitemonitor_functions.php on line 162 [31-Dec-2009 02:12:31] PHP Warning: readdir(): supplied argument is not a valid Directory resource in /home/ddgraphi/public_html/admin/includes/functions/sitemonitor_functions.php on line 164 [01-Jan-2010 00:50:47] PHP Warning: fopen(/home/ddgraphi/public_html/): failed to open stream: Is a directory in /home/ddgraphi/public_html/admin/file_manager.php on line 51 [01-Jan-2010 00:58:27] PHP Warning: fopen(/home/ddgraphi/public_html/): failed to open stream: Is a directory in /home/ddgraphi/public_html/admin/file_manager.php on line 51 [03-Jan-2010 00:23:02] PHP Warning: fopen(/home/ddgraphi/public_html/): failed to open stream: Is a directory in /home/ddgraphi/public_html/admin/file_manager.php on line 51 [03-Jan-2010 00:23:09] PHP Warning: fopen(/home/ddgraphi/public_html/): failed to open stream: Is a directory in /home/ddgraphi/public_html/admin/file_manager.php on line 51 [03-Jan-2010 00:23:35] PHP Warning: fopen(/home/ddgraphi/public_html/): failed to open stream: Is a directory in /home/ddgraphi/public_html/admin/file_manager.php on line 51 [15-Jan-2010 21:28:13] PHP Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/ddgraphi/public_html/admin/includes/configure.php:33) in /home/ddgraphi/public_html/admin/includes/functions/sessions.php on line 97 [15-Jan-2010 21:28:13] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/ddgraphi/public_html/admin/includes/configure.php:33) in /home/ddgraphi/public_html/admin/includes/functions/general.php on line 22 [15-Jan-2010 21:28:24] PHP Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/ddgraphi/public_html/admin/includes/configure.php:33) in /home/ddgraphi/public_html/admin/includes/functions/sessions.php on line 97 [15-Jan-2010 21:28:24] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/ddgraphi/public_html/admin/includes/configure.php:33) in /home/ddgraphi/public_html/admin/includes/functions/general.php on line 22 [15-Jan-2010 21:30:15] PHP Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/ddgraphi/public_html/admin/includes/configure.php:33) in /home/ddgraphi/public_html/admin/includes/functions/sessions.php on line 97 [15-Jan-2010 21:30:15] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/ddgraphi/public_html/admin/includes/configure.php:33) in /home/ddgraphi/public_html/admin/includes/functions/general.php on line 22 [15-Jan-2010 21:43:04] PHP Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/ddgraphi/public_html/admin/includes/configure.php:33) in /home/ddgraphi/public_html/admin/includes/functions/sessions.php on line 97 [15-Jan-2010 21:43:04] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/ddgraphi/public_html/admin/includes/configure.php:33) in /home/ddgraphi/public_html/admin/includes/functions/general.php on line 22 [16-Jan-2010 00:12:09] PHP Warning: opendir(/home/username/public_html): failed to open dir: No such file or directory in /home/ddgraphi/public_html/admin/includes/functions/sitemonitor_functions.php on line 162 [16-Jan-2010 00:12:09] PHP Warning: readdir(): supplied argument is not a valid Directory resource in /home/ddgraphi/public_html/admin/includes/functions/sitemonitor_functions.php on line 164 [16-Jan-2010 00:12:09] PHP Warning: opendir(/home/username/public_html): failed to open dir: No such file or directory in /home/ddgraphi/public_html/admin/includes/functions/sitemonitor_functions.php on line 162 [16-Jan-2010 00:12:09] PHP Warning: readdir(): supplied argument is not a valid Directory resource in /home/ddgraphi/public_html/admin/includes/functions/sitemonitor_functions.php on line 164 [16-Jan-2010 00:13:49] PHP Warning: opendir(/home/username/public_html): failed to open dir: No such file or directory in /home/ddgraphi/public_html/admin/includes/functions/sitemonitor_functions.php on line 162 [16-Jan-2010 00:13:49] PHP Warning: readdir(): supplied argument is not a valid Directory resource in /home/ddgraphi/public_html/admin/includes/functions/sitemonitor_functions.php on line 164 [16-Jan-2010 00:13:50] PHP Warning: opendir(/home/username/public_html): failed to open dir: No such file or directory in /home/ddgraphi/public_html/admin/includes/functions/sitemonitor_functions.php on line 162 [16-Jan-2010 00:13:50] PHP Warning: readdir(): supplied argument is not a valid Directory resource in /home/ddgraphi/public_html/admin/includes/functions/sitemonitor_functions.php on line 164 [16-Jan-2010 11:57:32] PHP Warning: opendir(/home/username/public_html): failed to open dir: No such file or directory in /home/ddgraphi/public_html/admin/includes/functions/sitemonitor_functions.php on line 162 [16-Jan-2010 11:57:32] PHP Warning: readdir(): supplied argument is not a valid Directory resource in /home/ddgraphi/public_html/admin/includes/functions/sitemonitor_functions.php on line 164 [16-Jan-2010 11:57:33] PHP Warning: opendir(/home/username/public_html): failed to open dir: No such file or directory in /home/ddgraphi/public_html/admin/includes/functions/sitemonitor_functions.php on line 162 [16-Jan-2010 11:57:33] PHP Warning: readdir(): supplied argument is not a valid Directory resource in /home/ddgraphi/public_html/admin/includes/functions/sitemonitor_functions.php on line 164 [16-Jan-2010 14:05:49] PHP Parse error: syntax error, unexpected '?' in /home/ddgraphi/public_html/admin/includes/column_left.php on line 22 [16-Jan-2010 14:07:37] PHP Parse error: syntax error, unexpected '?' in /home/ddgraphi/public_html/admin/includes/column_left.php on line 22 [16-Jan-2010 14:16:54] PHP Parse error: syntax error, unexpected '?' in /home/ddgraphi/public_html/admin/includes/column_left.php on line 22
satish Posted January 17, 2010 Posted January 17, 2010 I need access log file log part. Before an order was placed to atleast 2 hrs after the order was placed. Basically we need to see if there is any reference to ipn path coming from Paypal. Satish Ask/Skype for Free osCommerce value addon/SEO suggestion tips for your site. Check My About US For who am I and what My company does.
Thush Posted January 18, 2010 Author Posted January 18, 2010 Hi Satish, here is my acess log file My link. Could not past all the file here seems to be big. Many thanks for help !
satish Posted January 18, 2010 Posted January 18, 2010 66.211.170.66 - - [17/Jan/2010:12:20:07 +0530] "POST /ext/modules/payment/paypal/ipn.php HTTP/1.0" 200 - "-" "-" there is one reference to ipn.php. Assuming You have not made a direct post impliese IPN reached once on 17th Jan. So probably in ths code checking part of IPN to avoid hack this might have been rejected. Did You get any debug email. Is there some configuration for this in the module You have installed. Satish Ask/Skype for Free osCommerce value addon/SEO suggestion tips for your site. Check My About US For who am I and what My company does.
Thush Posted January 18, 2010 Author Posted January 18, 2010 I haven't got any mails for the orders , But I had made about 10-12 test orders during last week up to yesterday. Also I had just entered the payment email address on the pay pal ipn. nothing is being done ? Do I have to upload any fresh files ? Thanks Thush
satish Posted January 18, 2010 Posted January 18, 2010 This means that Your Paypal settings does not have IPN set to on. Also make sure Auto return is set to on. Satish Ask/Skype for Free osCommerce value addon/SEO suggestion tips for your site. Check My About US For who am I and what My company does.
ozEworks Posted January 18, 2010 Posted January 18, 2010 Just did a quick read of all these posts. I think he is talking about your settings in PayPal itself.
Thush Posted January 21, 2010 Author Posted January 21, 2010 I am getting a debug mail like below! any help would appreciate $HTTP_POST_VARS: mc_gross=0.01 invoice=252 protection_eligibility=Ineligible item_number1= payer_id=2TQ7RKBAR7V2G tax=0.00 payment_date=20:29:41 Jan 20, 2010 PST payment_status=Completed charset=windows-1252 mc_tax1=0.00 mc_shipping=0.00 mc_handling=0.00 first_name=Thushara mc_fee=0.01 notify_version=2.8 custom=2 payer_status=verified [email protected] num_cart_items=1 mc_handling1=0.00 verify_sign=A2S1fniRGsoquzRDbs4f5rc383f8AAjImYraLv3udhmgUcxovHlhJpvi [email protected] mc_shipping1=0.00 tax1=0.00 txn_id=8E485835J76126443 payment_type=instant last_name=Weliala item_name1=Test [email protected] payment_fee= quantity1=1 receiver_id=2VYR4TKMPF9HU txn_type=cart mc_gross_1=0.01 mc_currency=GBP residence_country=AE transaction_subject=2 payment_gross= $HTTP_GET_VARS:
Gary45 Posted January 21, 2010 Posted January 21, 2010 Thank you Satish for this useful information, I learn a lot, I have had similar problem _________________ Cigars tutorials
satish Posted January 21, 2010 Posted January 21, 2010 Any idea how to do that ? :rolleyes: Call Paypal as its a profile setting issue and they will help. Or go thru Paypal profile setting properly. Satish Ask/Skype for Free osCommerce value addon/SEO suggestion tips for your site. Check My About US For who am I and what My company does.
Thush Posted January 22, 2010 Author Posted January 22, 2010 Hi Satish, Thank you so much for the valuable information. My Site is working now. Thanks Again
satish Posted January 24, 2010 Posted January 24, 2010 Hi Satish, Thank you so much for the valuable information. My Site is working now. Thanks Again Welcome. Good to know You got it sorted. Satish Ask/Skype for Free osCommerce value addon/SEO suggestion tips for your site. Check My About US For who am I and what My company does.
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