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osCommerce

The e-commerce.

Missing order numbers


cardcraft

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Posted

Hi

 

I am having a few issues, one is Orders missing randomly. These are definately not missed orders they are missed order numbers can anyone advice how to fix this please

 

Paul

Posted

Hi

 

I am having a few issues, one is Orders missing randomly. These are definately not missed orders they are missed order numbers can anyone advice how to fix this please

 

Paul

 

Simply check the orders table in mysql database, as the orders_id`should be auto_increment.

Please read this line: Do you want to find all the answers to your questions? click here. As for contribution database it's located here!

8 people out of 10 don't bother to read installation manuals. I can recommend: if you can't read the installation manual, don't bother to install any contribution yourself.

Before installing contribution or editing/updating/deleting any files, do the full backup, it will save to you & everyone here on the forum time to fix your issues.

Any issues with oscommerce, I am here to help you.

Posted

HELLO

tHANK YOU FOR YORU REPLY

 

I have checked MySql and I have the following categories

orders

orders_products

orders_products_attributes

orders_products_download

orders_status

orders_status_history

orders_total

 

I do not find orders_id ???

 

Paul

Posted

Hello

 

I have found orders_id and it is set to auto_increment

 

I appear to be having a couple of other problems, one is a customer receiving another customers details?????

Another is custmers having problems logging in or getting errors when trying to log in????

HELP! Please.

 

Paul

Posted

We had this problem once and it was the Order ID being incremented due to the customer using the back button on their browser when paying from PayPal instead of using the onpage PayPal return to merchant link. We patched the checkout_success.php code if I remember correctly.

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