gee807 Posted January 12, 2010 Share Posted January 12, 2010 This has just started happening so I wondered if anyone has any idea why? All our customer enquirys via the Contact Us page on our two sites are coming through in the emails like this: From: [email protected] [mailto:[email protected]] On Behalf Of Lisa No email address to reply to them on! They used to come through like below as if direct from the customer. From: AMY GEE [mailto:[email protected]] The problem is we are getting enquiries but cannot reply because there is no email address coming through... nothing has been changed, it was fine before. Please let me know if anyone has any idea whats going on. Thanks, Amy Link to comment Share on other sites More sharing options...
germ Posted January 12, 2010 Share Posted January 12, 2010 This has just started happening so I wondered if anyone has any idea why? All our customer enquirys via the Contact Us page on our two sites are coming through in the emails like this: From: [email protected] [mailto:[email protected]] On Behalf Of Lisa No email address to reply to them on! They used to come through like below as if direct from the customer. From: AMY GEE [mailto:[email protected]] The problem is we are getting enquiries but cannot reply because there is no email address coming through... nothing has been changed, it was fine before. Please let me know if anyone has any idea whats going on. Thanks, Amy I can't fix it but I can point you to a "band-aid" workaround here If I suggest you edit any file(s) make a backup first - I'm not perfect and neither are you. "Given enough impetus a parallelogramatically shaped projectile can egress a circular orifice." - Me - "Headers already sent" - The definitive help "Cannot redeclare ..." - How to find/fix it SSL Implementation Help Like this post? "Like" it again over there > Link to comment Share on other sites More sharing options...
gee807 Posted January 13, 2010 Author Share Posted January 13, 2010 thanks germ! great work around, at least we can now answer the queries! i will keep looking for the complete fix. don't understand how this happens if nothing has been changed... frustrating Link to comment Share on other sites More sharing options...
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