p0pz Posted December 21, 2009 Posted December 21, 2009 Hello Everyone! I'm in desperate need of figuring out why our store (V2.2 RC2) intermittently sends order emails when someone completes a purchase. It works perfect everytime we test and yet most of the time when customers purchase something we don't get notification. Every once in a while we'll see an email...but we can't recreate the issue. Does anyone have any idea what could be happening and how to fix it? Here's our store: http://store.foodsinseason.com/ Thanks in advance, Rob
FIMBLE Posted December 22, 2009 Posted December 22, 2009 If you use PayPal as a payment method it cold be your customers are not returning to complete the process. Nic Sometimes you're the dog and sometimes the lamp post [/url] My Contributions
p0pz Posted December 22, 2009 Author Posted December 22, 2009 If you use PayPal as a payment method it cold be your customers are not returning to complete the process. Nic That's it! I tested that process and no emails were sent. Even though it's nice to figure out what's causing the problem...any ideas how to eliminat the issue? It prevents customers from getting an order confirmation too which isn't good either. Thanks!! Rob
FIMBLE Posted December 22, 2009 Posted December 22, 2009 That's it! I tested that process and no emails were sent. Even though it's nice to figure out what's causing the problem...any ideas how to eliminat the issue? It prevents customers from getting an order confirmation too which isn't good either. Thanks!! Rob Try to use this, PayPal IPN its bette than the standrd version http://addons.oscommerce.com/info/2679 Nic Sometimes you're the dog and sometimes the lamp post [/url] My Contributions
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