Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

Intermittent Order Emails


p0pz

Recommended Posts

Posted

Hello Everyone!

 

I'm in desperate need of figuring out why our store (V2.2 RC2) intermittently sends order emails when someone completes a purchase. It works perfect everytime we test and yet most of the time when customers purchase something we don't get notification. Every once in a while we'll see an email...but we can't recreate the issue.

 

Does anyone have any idea what could be happening and how to fix it?

 

Here's our store: http://store.foodsinseason.com/

 

Thanks in advance,

 

Rob

Posted

If you use PayPal as a payment method it cold be your customers are not returning to complete the process.

Nic

 

That's it! I tested that process and no emails were sent. Even though it's nice to figure out what's causing the problem...any ideas how to eliminat the issue? It prevents customers from getting an order confirmation too which isn't good either.

 

Thanks!!

 

Rob

Posted

That's it! I tested that process and no emails were sent. Even though it's nice to figure out what's causing the problem...any ideas how to eliminat the issue? It prevents customers from getting an order confirmation too which isn't good either.

 

Thanks!!

 

Rob

 

Try to use this, PayPal IPN its bette than the standrd version

http://addons.oscommerce.com/info/2679

Nic

Sometimes you're the dog and sometimes the lamp post

[/url]

My Contributions

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...