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osCommerce

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A Discussion Re: Reviews


gdfwilliams

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There are a number of very useful contributions to make the Review System a bit more user-friendly:

 

http://www.oscommerce.com/community/contri...tions,76/page,9

http://www.oscommerce.com/community/contri...ions,332/page,9

http://www.oscommerce.com/community/contri...ions,734/page,9

 

Regardless, I still don't use Reviews on my site, in large part because they depend on the "kindness of strangers" for content.

 

Rather than simply soliciting reviews on the product pages, I am thinking about refining the system, displaying the Submit a Review option ONLY TO PEOPLE WHO HAVE PURCHASED THAT ITEM.

 

1. A user purchases a product.

2. 2 weeks later (or any length determined by Admin), they receive an email. In it they're asked if they got the product, what they thought of it, and whether they would consider authoring a review. A link is provided to author the review.

3. If the user were to visit a product page of any product that they have ordered (x days after shipment), they will have the option to Submit a Review of that product.

4. Upon their submission of a review, it goes to Admin, who approves or disapproves.

5. Approval results in an email to the user which contains a coupon code as a thank you.

 

Thoughts?

 

Greg

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I like it! Good will, good reason for follow up, good reward for review, makes customer feel important!

 

Wish I had thought of it.... :)

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The beauty of open source is that you don't HAVE to have thought of it!

 

I have a number of things on my to do list before I can think about this, but any thoughts or direction of how to start will be appreciated.

 

Chances are this will get farmed out as a contract, if anyone is interested or would like to chip in...

 

- Greg

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I haven't looked at the current contribs on this subject because I have other priorities at the moment, but can any of them be used as a base for this?

 

d

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  • 2 weeks later...

I'm have a lot of the code done now for the new Credit Class/GV/Discount coupon code (v5).

 

Thomas Plankers sent me some code which would automatically send a Gift Voucher to a customer when they first signed up.

 

This led me to thinking that building in a couple of functions into the new system would be useful for other contributors.

 

Basically you would have two functions. 1 to send a GV and another to send a coupon code.

 

Other contribution writers could then simply call 1 of these functions to trigger the email saving them the work of having to write code to manipulate gv/discount coupon db tables.

Trust me, I'm an Accountant.

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I like this too, I did something sort of similar by posting a coupon to various pages, but I like your idea better :-)

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I like this too, I did something sort of similar by posting a coupon to various pages, but I like your idea better :-)

 

You like eveything!! :lol: :lol:

 

Greg,

 

I think it is a wonderful idea, I would put it on my site as soon as the contrib comes out. As long as it would work with Ian's loaded 4.

Steve

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I do not like everything!!!! I am VERY selective, that's why I'm still single... :wink:

 

I need it to work with Ian's Loaded 5. I think that anything that get's people to sign up (tell them they will get a coupon) and keep's them coming back, without being obnoxious is a good idea. If they don't visit or return they don't spend money!

 

Humm... I think it is time for a grand opening!

 

Debbie

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And each time I visit your shop I will sign up again. :D

 

Disclaimer: One per household :twisted: You can only make up so many addresses, especially since the cc has to match the address. The benefits outway the negatives.

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I do not like everything!!!!  I am VERY selective, that's why I'm still single... :wink:  

 

Debbie

 

Still Single... That means your looking... :twisted:

 

You betcha Billy boy, come on over the pond to NYC...... and bring your laptop cause you better be ready to code :!:

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  • 1 month later...

Is it possible to show the overall rating for product reviews for a product as we see in admin like 70% or 30% etc.. and is it possible to show the same in catagories where it shows products under selected catagory.

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