Items in Cart reminder

[luvubeauty]

Does anyone know of a contribution that emails a customer when they didn't finish the checkout process, or when there has been items in their cart for a certain amount of time?

Thanks!

[Guest]

Tira,

 

 

I am not aware of any contribution like that, but that is a good idea. Hopefully someone will have some suggestions.

 

 

 

 

 

Chris

[web-project]

if customer left the website, it's too late to remind. You need make sure that client will checkout while on website.

[luvubeauty]

well, as long as the customer has an account, the products stay in their cart. So, I was hoping that someone would have already thought of something like this, so that the customers can get a reminder email, but also be able to address any issues they might of had during the checkout process...I hope that the Oscommerce Contribution Gods will create something like this :)

I have the unsold cart contribution, so I can see when someone has an unsold cart, and I could send emails individually, but who has time time to do that these days!

[steve_s]

well, as long as the customer has an account, the products stay in their cart. So, I was hoping that someone would have already thought of something like this, so that the customers can get a reminder email, but also be able to address any issues they might of had during the checkout process...I hope that the Oscommerce Contribution Gods will create something like this :)

I have the unsold cart contribution, so I can see when someone has an unsold cart, and I could send emails individually, but who has time time to do that these days!

Hi

 

You could install recover cart sales, you run a report and can then email the customer as to why they abandoned their cart

 

http://addons.oscommerce.com/info/1688

 

Steve

Edited December 19, 2009 by steve_s