april_floyd Posted December 16, 2009 Share Posted December 16, 2009 When an order is processed, does the customers email get sent before or after the payment is made with an external provider (e.g. Paypal or World Pay) Link to comment Share on other sites More sharing options...
FIMBLE Posted December 16, 2009 Share Posted December 16, 2009 it gets sent after payment is made, also a further setting is possible from your admin >> localization >> order status Nic Sometimes you're the dog and sometimes the lamp post [/url] My Contributions Link to comment Share on other sites More sharing options...
april_floyd Posted December 16, 2009 Author Share Posted December 16, 2009 Thanks for the quick reply. Does that mean that the purchaser has to return to the site - what if they don't - as surely after they have paid there is no real incentive to click back to the site. Link to comment Share on other sites More sharing options...
FIMBLE Posted December 16, 2009 Share Posted December 16, 2009 most will as they like to know that the site informs them that the purchase was a success, in order to send a confirmation via the system then yes they have to return. Doing this validates the payment also and updates the database. Nic Sometimes you're the dog and sometimes the lamp post [/url] My Contributions Link to comment Share on other sites More sharing options...
april_floyd Posted December 30, 2009 Author Share Posted December 30, 2009 I am getting closer I now get the following email address. PHP Fatal error: require() [<a href='function.require'>function.require</a>]: Failed opening required 'includes/application_top.php' (include_path='.:/usr/share/pear5') anybody any ideas Link to comment Share on other sites More sharing options...
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