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Missing Consignee Country


Tuwannar

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Posted

Can someone please advise where I should look to fix this error? I have checked my database, I checked my customers file to make sure they had a ship to and billing address. But when I try to check out I continue to get this message. Can someone please guide me in the right direction?

 

"An error occurred with the UPS shipping calculations.

Missing Consignee Country

If you prefer to use UPS as your shipping method, please contact the store owner."

Thank you,

Tuwanna

Posted

Does the Ups shipping caluculator recognise the country that you are trying to send it to?

 

Is the country you are trying to send it to defined in your countries list?

Posted

Check you database for duplicate countries with the same name, i had this with zones a short time ago on a clients site, they had the same zone 3 times which caused an error

Nic

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