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Need helps for table shipping rate


henrywong10

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Posted

Hi,

 

I was thinking to use table rate for my online store and came out with weight shipping rate.

 

between 0-500grams 8.95

500-1kg 15.95

1-5kg 19.95

 

So I entered 0.5:8.95,1:15.95,5:19.95 to the table rate setting.

 

But, I did a number of testing, when goes to the checkout process ,shipping price always showing the hightest one which is $19.95. I was wondering why?

 

Can anyone help me on this?

 

Many thanks.

Posted

Hi,

 

I was thinking to use table rate for my online store and came out with weight shipping rate.

 

between 0-500grams 8.95

500-1kg 15.95

1-5kg 19.95

 

So I entered 0.5:8.95,1:15.95,5:19.95 to the table rate setting.

 

But, I did a number of testing, when goes to the checkout process ,shipping price always showing the hightest one which is $19.95. I was wondering why?

 

Can anyone help me on this?

 

Many thanks.

 

Try setting Tare rate to Zero in Admin

Now running on a fully modded, Mobile Friendly 2.3.4 Store with the Excellent MTS installed - See my profile for the mods installed ..... So much thanks for all the help given along the way by forum members.

Posted

I would have thought that your product weights are in grams; i.e 500 but your table rate is in kg's(i.e 0.5) so it will always be the highest rate. Check what you have in your products, maybe your table should be 500:8.95,1000:15.95,5000:19.95

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