Error message when checking out with PayPal

[ALBATIM]

Hi,

 

Hopefully someone can help me here please. All appears to be set up correctly but when an order goes through to PayPal the following error message is generated by PayPal:

 

"Unable to process payment. Please contact the merchant as the shipping address provided by the merchant is invalid, and the merchant has requested that your order must be shipped to that address.!

 

Where should I start looking??

 

Cheers

 

Tim

[ALBATIM]

Sorry, I should have added that this is only effecting orders placed by US customers, UK orders are processed as expected.

Edited November 18, 2009 by ALBATIM

[satish]

collect what was posted to Paypal.

If the post does not have shipping destination then this might happen.

 

Satish

[SpeedOS]

I had the same problem.

 

In my situation, the default setup for the shopping cart did not require a new user to enter their state (this is a USA setup).

 

When I changed this, new users then entered their state of residence when they setup their account in oscommerce. For some reason, this eventually made the PayPal folks happy.

 

The setting for this is not in the PayPal setup.

 

I am using version 2.2RC2.

 

In this version, the setting can be found by logging in to admin and:

 

Configuration->Customer Details

 

Set 'State' to true.

 

It worked for me. Hope it works for you.

[ALBATIM]

Hi Guys,

 

Thanks for your help, problem solved.

 

Cheers,

 

ALBATIM