Please clarify email issues

[Halcyon56]

In the admin area there are three places where you can define email addresses:

 

Configuration > My Store > E-Mail Address

 

Configuration > My Store > E-Mail From

 

Configuration > My Store >Send Extra Order Emails To

 

Which one of these is used by osCommerce to notify you when an ordered is placed?

Which one is used when the contact form is used?

 

It seems to me like all emails, the ones you receive when an order is placed and the ones received when clients contact you through the form, are from the one you set up in E-Mail Address. Can you have your orders be directed to one email address and the contact inquiries to another address? (that is, besides the Send extra Order Emails To option).

 

I think a basic explanation on emails in osCommerce will help me a lot.

 

While setting up my store, for testing purposes I used a temporary address in E-Mail Address. Now that the shop is live I changed the address to a different one (it's from the same domain that hosts the store) and now I don't receive any mails when an order is placed (only receive mails from the Send extra Order Emails To address. Said email address is up and running because when I test it by sending mail through my regular mail program i can send and receive with no problem. Any suggestions what can be wrong here?

[multimixer]

I don't think there is something wrong.

 

The email address is where you get the contact us mails, from address is what you use to send emails.

 

Order emails (and new registration) are getting send by default just to the customer. If you want to receive them too, you fill out the extra emails field, as you did.

 

Ar there any emails you do not receive at all?

[Halcyon56]

Thanks Multimixer...with your input and some digging around I figured it out.

 

Nothing is wrong, I just assumed it worked differently.

 

Thanks again.

[jrarely]

I don't think there is something wrong.

 

The email address is where you get the contact us mails, from address is what you use to send emails.

 

Order emails (and new registration) are getting send by default just to the customer. If you want to receive them too, you fill out the extra emails field, as you did.

 

Ar there any emails you do not receive at all?

 

My problem is that I'm not getting emails when an order is placed. All 3 options Halcyon56 mentioned I've added my address (same email address) to, and the "Contact Us" form works fine, but I get nothing when an order is placed.

 

Any ideas?