Problem with checkout_confirmation.php

[boadboard]

Hi,

In my website, when i try make a shopping with VISA, give-me this error

 

2006 - MySQL server has gone away

 

select ip_address from whos_online where customer_id = '7049'

 

[TEP STOP]

 

2006 - MySQL server has gone away

 

select count(*) as total from sessions where sesskey = 'sbckjajgi9qpob6qcr0r7p84s7'

 

[TEP STOP]

 

Someone can help me?

Thanks and sorry about my english

[boadboard]

I forget, The web site is www.dbclean.com.br

Tanks e still wait, please, someone can help me? I need so much

[satish]

If sql execution takes time this might happen.

As there is a time limit on sql execution.

 

This generally does not happen with osCommerce.

 

Ask Your hosting company to look into log and comment.

 

Satish