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osCommerce

The e-commerce.

products not added to the shop cart


Elenams

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Posted

Hi to everyone!

 

I have problems when i'm trying to add a product into the shopping cart.

 

When i do click in the button to "add a product" to the shopping cart, the cart is empty.

In the data base the table "customers_basket" is not empty.

 

I don't know what is happening!

 

Please, help!

Posted
Hi to everyone!

 

I have problems when i'm trying to add a product into the shopping cart.

 

When i do click in the button to "add a product" to the shopping cart, the cart is empty.

In the data base the table "customers_basket" is not empty.

 

I don't know what is happening!

 

Please, help!

 

 

Was the sita working?? I mean have you received orders, were you able to add producta to the cart and now you cant ??

 

It would be better if you gave us a link or/and more info .

 

PS whan you go to yoursite/shopping_cart.php do you see the product???

Posted

Yes, in shopping_cart.php I don´t see the product. This is the mistake. Rest running well.

 

I work with IIS (Internet Information Server). Can it be the problem?

Versions are 4.3.4 for PHP and 2.2rc2a for Oscommerce.

 

I think the mistake can be in Permissions too, but I'm not sure.

Posted

Diagnosing would be easier with a link to the site, but in general, failure to add to cart is most often caused by session problems. What are your settings in admin >> Configuration >> Sessions? What are the SERVER, CATALOG, and COOKIE settings from your includes/configure.php file?

Always back up before making changes.

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