RBS WorldPay

[rgvsean]

Hi guys,

 

have submitted my application to go live which has failed due to the following:

 

"The information sent from the merchant's site is inavlid or incomplete. The transaction cannot be processed bla blah.......

 

* The currency or amount is not recognised.

 

"

 

When I've done my own tests this all goes through fine. :blink:

 

Any ideas while I wait for RBS to provide useful feedback?????

[rgvsean]

Ok, I've been testing at below £100 and they tested over £1000 which formated like £1,234 so it could be the comma?

 

I also found the following info:

 

The most likely cause of errors is a format error in the amount field, e.g GBP 12.00 should be specified as amount=1200, exponent=2, currency=GBP rather then amount=12.00

 

Amounts should be specified without a decimal point. Please also see our documentation: http://www.rbsworldpay.com/support/gg/index.php?page=guides

 

<amount currencyCode='GBP' exponent='2' value='6200'/>

 

Indicates an amount of 62 British Pounds.

 

 

Any idea where I should look to alter this code? Which page sends to worldpay from junior contrib?

 

Thanks (if anyone uses this part of the forum :lol: )

[rgvsean]

Ok it's definatley failing only over £999

 

Any ideas?

Please?

[rgvsean]

RBS have gotback to confirm that my transx are failing due to a "non numerical character" so how can I get my shop to send a "pure" number and why doesn't anyone else seem to have this trouble?

 

I've taken the comma out of the admin section so all my invoices etc show:

 

£2456.98

 

Rather than

 

£2,456.98 but it seems this format is still being sent.

 

Note the decimal point is NOT a problem as it works fine at say £999.99

 

Please help, I've looked everywhere but of course each PHP page is littered with commas :blink: