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osCommerce

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Status change - email notification


bigbird_3156

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Hi,

 

in admin when you change the status of an order from 'pending' to 'delivered' it sends an automated response to the customer saying the order has been delivered when more accurately it should say it has been 'shipped' or 'sent ' I think this is also the case if the customer looks up their order history on the site...

 

I am having customers who are struggling with this saying that the e-mail says the item has been delivered but they have not recieved it yet...

 

does anyone know where I can change this one simple word... I've looked around in admin/includes/language/english but have had no luck so far...

 

thanks

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you can change the language in the admin of your store

 

click on LOCALIZATION -> ORDER STATUS

 

then just click on EDIT and there you have it

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DO NOT PM ME FOR HELP. My time is valuable, unless i ask you to PM me, please dont. You will get better help if you post publicly. I am not as good at this as you think anyways!

 

HOWEVER, you can visit my blog (go to my profile to see it) and post a question there, i will find time to get back and answer you

 

Proud Memeber of the CODE BREAKERS CLUB!!

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haha.. well, that is probably the least obvious place for it.. i mean, LOCALIZATION?!! what the hell?? who knows.. I asked the same question 1 year ago

A great place for newbies to start

Road Map to oscommerce File Structure

DO NOT PM ME FOR HELP. My time is valuable, unless i ask you to PM me, please dont. You will get better help if you post publicly. I am not as good at this as you think anyways!

 

HOWEVER, you can visit my blog (go to my profile to see it) and post a question there, i will find time to get back and answer you

 

Proud Memeber of the CODE BREAKERS CLUB!!

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