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osCommerce

The e-commerce.

Orders in db but not in backend


crxvfr

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Posted

I just installed a credit card module on 2 nearly identical sites. One works, the other doesn't. On the one that doesn't, the orders are not getting listed in the backend. The mail is being sent, the card is getting authorized, but no mention of the order in Admin>Customers>Orders.

 

The order IS in the db but the fields:

customers_name

customers_street_address

customers_city

customers_postcode

customers_state

customers_country

customers_telephone

customers_email_address

 

are blank. The rest of the fields are populated, IE the shipping info.

 

Which file(s) should I compare to the site that IS working or where should I look to solve the problem?

 

TIA

Posted
I just installed a credit card module on 2 nearly identical sites. One works, the other doesn't. On the one that doesn't, the orders are not getting listed in the backend. The mail is being sent, the card is getting authorized, but no mention of the order in Admin>Customers>Orders.

 

The order IS in the db but the fields:

customers_name

customers_street_address

customers_city

customers_postcode

customers_state

customers_country

customers_telephone

customers_email_address

 

are blank. The rest of the fields are populated, IE the shipping info.

 

Which file(s) should I compare to the site that IS working or where should I look to solve the problem?

 

TIA

 

RESOLVED by importing backup db

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