My https connection keeps saying that it is not secure

[marleenverbeek]

Hello,

 

I hope somebody can help me, because I am trying to solve this issue with my host provider, but it is still not fixed. If you got to my site: www.willy-condoms.com and than go to any secure link (https) such as login, it says the following:

 

The security certificate used by this website is not provided by a trusted certification authority.

The security certificate used by this website is granted to an address for another website.

 

Security certificate problems may indicate an attempt to give you information to pilfer or information you submit to the server, to intercept.

You are advised to close this webpage and do not go to this web page.

 

I know I can just click on continue and the issue will be solved, but I will scare away my costumers. How can I fix this?

 

This is what is in my configure files:

 

admin/includes:

define('HTTP_SERVER', 'https://www.willy-condoms.com');

define('HTTP_CATALOG_SERVER', 'https://www.willy-condoms.com');

define('HTTPS_CATALOG_SERVER', 'https://www.willy-condoms.com ');

define('ENABLE_SSL_CATALOG', 'true');

 

includes:

define('HTTP_SERVER', 'http://www.willy-condoms.com');

define('HTTPS_SERVER', 'https://www.willy-condoms.com ');

define('ENABLE_SSL', 'true');

define('HTTP_COOKIE_DOMAIN', 'www.willy-condoms.com');

define('HTTPS_COOKIE_DOMAIN', 'www.willy-condoms.com');

 

I hope somebody can help me!

 

Thanks in advance,

Marleen

[Jack_mcs]

You have to actually install the cert which doesn't apear to be the case since this url, https://www.willy-condoms.com/, doesn't work.

 

Jack

[♥ecartz]

You have to actually install the cert which doesn't apear to be the case since this url, https://www.willy-condoms.com/, doesn't work.

There is a certificate installed (correctly), but it is self signed. This works in IE with just clicking "Continue to this website (not recommended)", but in Firefox, you have to jump through more hoops (although it will eventually work; I just did it).

 

To work transparently, a certificate needs to be purchased from a provider, like Verisign (google "buy SSL certificate" for more options). Then it would need to be installed. This certificate is installed properly, so if one is purchased, the host can just go through the same steps (minus the signing part; the certificate provider will sign the certificate). Some certificates will not work with all browsers, so be careful when choosing a provider that they support the most common options.

[marleenverbeek]

Hello,

 

Thanks you all so much for your help, but I just found out what my problem is. There are two things that go wrong:

 

1. The issued by information is incorrect. I contacted 3ix where I bought the certificate (they bought it at geotrust) and I am trying to get this fixed.

 

2. My certificate was issued for "https://mysite.com" and all my links go to: "https://wwwmysite.com.

 

I am trying to solve the second problem myself, since at geotrust say they can't change it anymore. I changed it in the configure.php files (2), but it still keeps going to https://mysite.com and not to https://www.mysite.com. Can anybody tell me what I am doing wrong?

 

My site is www.willy-condoms.com

 

Thanks in advance!