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osCommerce

The e-commerce.

A big problem with orders


infocurci

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Hi,

I have this problem:

 

A customer navigate my site and use the basket.. so far, so good.

Then, the customer send the order.. And now starts problems! Oscommerce change the customer id..

for example, Maradona buy an Iphone :lol: but the order is registered with to other customer (Careca :lol: ) that is online in the same moment.

 

Important:

1) I have this problem from few days (the site is online from 1 year)

2) I have this problem with an other oscommerce, installed on other server (this site is online from 5 years).. from few days!

3) Not all customers have this problem.

 

:blink: :blink: :blink:

 

I'm crazy.. help me please :rolleyes:

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Sounds like sessions to me.

How do you have your session settings set?

Admin / configuration / Sessions >> Recreate session set to false

 

I have already this configuration

Admin / configuration / Sessions >> Recreate session = false

 

Other problem:

on admin / who's online" I can see the name of customer (Maradona) online for 4,5.. 10 hours!

Yesterday he was online on.. robots.txt file.. But I haven't a robots.txt file on my server! :blink:

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It sounds like a search engine has that session. In Admin >> Configuration >> Sessions set Block Search Engine Spiders to true. It's badly named, but it will allow search engines to browse your site without creating a session. Also, I would set Recreate Sessions to true. Then the customer will get a different session ID at login than they had when they entered the site. That way, if they come through using a link from the search engine, they will still get a new session ID when they login and won't be sharing with other customers.

Always back up before making changes.

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It sounds like a search engine has that session. In Admin >> Configuration >> Sessions set Block Search Engine Spiders to true. It's badly named, but it will allow search engines to browse your site without creating a session. Also, I would set Recreate Sessions to true. Then the customer will get a different session ID at login than they had when they entered the site. That way, if they come through using a link from the search engine, they will still get a new session ID when they login and won't be sharing with other customers.

This afternoon (afternoon in Italy :lol: ) I thought to myself this solution.

We hope that it works!

So far.. it seems to work.

Thank you all!

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This afternoon (afternoon in Italy :lol: ) I thought to myself this solution.

We hope that it works!

So far.. it seems to work.

Thank you all!

sorry...the problem is not solved yet :blush:

 

on "who's online" panel, I see a customer "Gullit" who bought 8 hours ago. This customer has a basket.. a basket of an other customer, "Van Basten", online now!

So.. When this customer "Van basten" buys.. the address of shipping is.. Gullit house!

argh! Crazyyyyy!

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