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osCommerce

The e-commerce.

Received online order, but does not show in admin panel


nealc

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Posted

Hi,

 

I just received an online order and I use 2co for my credit card processing. I was sent an email for the order placed that's working correctly, now when the customer viewed their recent online orders none show up under their account. I also don't see any recent orders under the admin panel. Is there something that I need to configure to allow the customer and I to see these orders?

I am currently just learning osCommerce and PHP, but am always willing to help out.

 

Have successfully installed the following: Discount Coupons, UPS shipping module, Ultimate SEO URL's, Easy Meta Tags for SEO 1.0, Google XML Sitemap SEO v1.3, HTML Editor for Email and Newsletters.

Posted

check the order totals.

Please read this line: Do you want to find all the answers to your questions? click here. As for contribution database it's located here!

8 people out of 10 don't bother to read installation manuals. I can recommend: if you can't read the installation manual, don't bother to install any contribution yourself.

Before installing contribution or editing/updating/deleting any files, do the full backup, it will save to you & everyone here on the forum time to fix your issues.

Any issues with oscommerce, I am here to help you.

Posted

Where is that?

I am currently just learning osCommerce and PHP, but am always willing to help out.

 

Have successfully installed the following: Discount Coupons, UPS shipping module, Ultimate SEO URL's, Easy Meta Tags for SEO 1.0, Google XML Sitemap SEO v1.3, HTML Editor for Email and Newsletters.

Posted

I go to customers/orders and there is nothing there. And nada for the customer either when they check their account.

I am currently just learning osCommerce and PHP, but am always willing to help out.

 

Have successfully installed the following: Discount Coupons, UPS shipping module, Ultimate SEO URL's, Easy Meta Tags for SEO 1.0, Google XML Sitemap SEO v1.3, HTML Editor for Email and Newsletters.

Posted

Nah, that is not what my problem was but thank you.

 

I corrected the issue. I just installed another script that will take the customers from the 2co area back to the order success page. Once that was done all orders show up under the admin panel and also the customer can see the previous orders they had placed.

 

Much thanks to all.

I am currently just learning osCommerce and PHP, but am always willing to help out.

 

Have successfully installed the following: Discount Coupons, UPS shipping module, Ultimate SEO URL's, Easy Meta Tags for SEO 1.0, Google XML Sitemap SEO v1.3, HTML Editor for Email and Newsletters.

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