Cart wont empty after payment

[dicko_md]

Hi everybody

 

Not sure if its OK to post in this group but I need to know if anybody has a fix for the cart not being emptied when coming back from the epdq external link?

 

Ive spoken to my bank and they say that there is no error on their side and all the payment has gone through OK but when it redirects me back to my site and the page checkout_process.php it still has the cart full with what the customer has bought and the options are to continue shopping or Check Out. I think I am right in thinking this should not happen. As far as I am concerend the user should just have a screen saying thanks for your order or be taken back to homepage

 

Does anyone know if there is a fix for this ?

 

I am using the Add On for ePDQ Payment Module v1.09

 

Thanks

 

Dicko

[dicko_md]

Anybody any ideas why this is happening ?

 

Thanks

 

Hi everybody

 

Not sure if its OK to post in this group but I need to know if anybody has a fix for the cart not being emptied when coming back from the epdq external link?

 

Ive spoken to my bank and they say that there is no error on their side and all the payment has gone through OK but when it redirects me back to my site and the page checkout_process.php it still has the cart full with what the customer has bought and the options are to continue shopping or Check Out. I think I am right in thinking this should not happen. As far as I am concerend the user should just have a screen saying thanks for your order or be taken back to homepage

 

Does anyone know if there is a fix for this ?

 

I am using the Add On for ePDQ Payment Module v1.09

 

Thanks

 

Dicko

[Nullachtfuffzehn]

Apparently the after_process() function of your payment module doesn't return correctly to the shop. Are the order e-mails sent to the customer?

[tsubame]

This is what I got from http://www.aquatechnologies.co.uk. And The Empty Cart problem is sorted. Hope this will help.

But I still have a problem of Creating Order Before Payment. Can't find no answers yet.

 

 

 

Why do I get "EPDQ interface has been unable to reach the return url callback"?

 

If you get an error stating "EPDQ interface has been unable to reach the return url callback" or you order payment status is not being changed on payment or the shopping cart is still populated after a successful payment then please check the following:

 

Make sure the path to the .htpasswd file give in .htaccess is the full system path not a relative path as some systems won't work with relative paths

Make sure that the password placed in the .htpasswd file is encrypted as per our htgen utility

Test the authentication by pointing your browser to the URL of the callback file and when it prompts for a username and password enter the clear text username and password and see if it lets you in

Make sure the POST password entered in the ePDQ control panel is the clear text (not encrypted password)

Make sure the URLs entered in the ePDQ control panel are full URLs to the scripts including the http and the host address, e.g. http://www.yoursite.com/folder/callback.php

[digitreemedia]

This is what I got from http://www.aquatechnologies.co.uk. And The Empty Cart problem is sorted. Hope this will help.

But I still have a problem of Creating Order Before Payment. Can't find no answers yet.

 

 

 

Why do I get "EPDQ interface has been unable to reach the return url callback"?

 

If you get an error stating "EPDQ interface has been unable to reach the return url callback" or you order payment status is not being changed on payment or the shopping cart is still populated after a successful payment then please check the following:

 

Make sure the path to the .htpasswd file give in .htaccess is the full system path not a relative path as some systems won't work with relative paths

Make sure that the password placed in the .htpasswd file is encrypted as per our htgen utility

Test the authentication by pointing your browser to the URL of the callback file and when it prompts for a username and password enter the clear text username and password and see if it lets you in

Make sure the POST password entered in the ePDQ control panel is the clear text (not encrypted password)

Make sure the URLs entered in the ePDQ control panel are full URLs to the scripts including the http and the host address, e.g. http://www.yoursite.com/folder/callback.php

 

 

I know this issue is a bit old, but just in case that someone still has this problem, I did go into the same issue, ended up that I had a mistake in the callback.php file I didn't change the directory correctly

ob_start();

chdir("../catalogue/");

Still I have some issues with the Transaction Status for some reason it does update differently and does not deduct the sold item once is delivered, I will appreciate if someone can enlight me.

 

Best regards,

 

Javier

[Thush]

Hi I Have the same problem ! Using pay pal IPN and after payment from the pay pal there wont be email sending to customer. and still showing the items on the shopping Cart. Can any one help to fix this up ?

[satish]

If IPNs are not recd order status will not update.

emails will not be sent nor the cart will get empty.

 

Make sure IPNs are reaching to the needed path.

 

Satish