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The e-commerce.

Host made changes now having database problems


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My host made adjustments to their platform and now their is conflicting information.


If a customer goes to my site and creates an account, I can see it in the admin tool. If I go to my hosts phpMyAdmin tool I am not seeing any database changes at all since they changed their platform.


The following tables aren't updating on my host's platform but are updating in the admin tool (there are more I am sure)

1. products - I see products have been removed in the admin tool but they still show on my site because they have not come off the db my host is showing.

2. customers - can create a new account but I can only see it in the OSC admin tool

3. customers basket - they can add items to their basket, but when they go to check out they aren't in the table on my hosts platform so an error message comes up stating that the cart is empty.


The following tables aren't updating in the admin tool but are updating in the hosts tool (there are more I am sure)

1. who's online

2. cache


Current MySQL Version: 5.0.45

phpMyAdmin version


I feel like there are two databases and one updates certain information while the other updates the stuff that shows on my site. I am not sure if this is possible or how it happened...but does anyone concur? If so does anyone have an idea as to how to fix it? I can't find the database that my admin tool seems to be pointing to and my host is not very helpful. Thank you.

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