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anz egate not picking up GST


spiderweb

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Hello,

 

GST is appearing on the order but the GST is not being charged via the ANZ egate gateway.

 

For example

 

The Order;

Sub-Total: $15.00

World Zone Rates (Shipping to Australia: 0.09 kg(s)): $8.31

GST: $2.12

Currency of Transaction is in Australian Dollars (AUD) only - Total: $23.31

 

So the GST component is $2.12.

 

The ANZ egate transaction;

 

Total: $21.19

 

So the difference is the GST of $2.12

 

Does anyone know why is the GST not being picked up by ANZ egate and how I fix it?

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  • 3 weeks later...

I have some further information that may assist someone in resolving this issue for me.

 

When an order is placed in Australia the shipping gst is added to the order tax line and in the email to the customer and store owner the order, the shipping, the tax, the total are all correct. But the Anz eGate is not charging the gst on the shipping so the total amount is out by a small amount.

 

Example copy of order that goes to customer and store owner.

Sub-Total: $15.00

World Zone Rates (Shipping to Australia: 0.09 kg(s)): $8.31

GST: $2.12

Currency of Transaction is in Australian Dollars (AUD) only - Total: $23.31

 

Total amount that went through ANZ eGate was $22.55 a difference of $0.76

 

Breakdown of GST

GST on the sub total is $1.36

GST on the shipping is $0.76

Total GST $2.12

 

The GST on shipping $0.76 is not being picked up by ANZ eGate.

 

I have tried using two different shipping modules (World Tone Rate and Australia Post Expres Post Satchel) and the problem occurs in both.

 

I am using the MIGS VPC Client (cc_via_migs) Payment module.

 

Any assistance would be greatly appreciated.

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  • 1 year later...

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