bikinipro Posted June 19, 2009 Posted June 19, 2009 Hi, I'm new on the forum and I would appreciate any help I can get. When a customer completes check out, and the next customer logs in, they are automatically logged in as the previous customer. If they continue to order and checkout, the ship to address will be correct, and the correct customer will get billed on their credit card. But of course, when the second customer sees a strange name, they discontinue check out and I lose the sale. I had a guy who set up this shopping cart system, but i'm no longer in communication with him. Has anyone here had the same problem and are you able to help me? Thanks! Cindy
cooch Posted June 20, 2009 Posted June 20, 2009 Bump... I know I have seen this problem, but I don't remember how it was solved. As a starting point, what are your session settings (under Configuration -> Settings) in the admin section? Mine are below, and it works fine: Force Cookie Use: False Check SSL Session ID: False Check User Agent: False Check IP Address: False Prevent Spider Sessions: True Recreate Session: True
FIMBLE Posted June 20, 2009 Posted June 20, 2009 Try also the recreate session set to false. Nic Sometimes you're the dog and sometimes the lamp post [/url] My Contributions
bikinipro Posted June 20, 2009 Author Posted June 20, 2009 Thanks guys! Fimble...it is set on false. Cooch, I'll check!
cooch Posted June 20, 2009 Posted June 20, 2009 Thanks guys!Fimble...it is set on false. Cooch, I can't find "settings" under configuration. Here's what it says: Configuration administrators My Store Minimum Values Maximum Values Images Customer Details Shipping/Packaging Product Information Product Listing Stock Logging Cache E-Mail Options Download GZip Compression Sessions It was early...I meant sessions not settings :blush:
bikinipro Posted June 20, 2009 Author Posted June 20, 2009 Hey Nic, It was on false and I just changed it to true, because cooch told me to above. Which one should it be? True or false? Also, do you allow spider sessions?
cooch Posted June 20, 2009 Posted June 20, 2009 Hey Nic,It was on false and I just changed it to true, because cooch told me to above. Which one should it be? True or false? Also, do you allow spider sessions? Actually, I am just trying to show you some settings that work for me with no errors or mix-ups.
bikinipro Posted June 20, 2009 Author Posted June 20, 2009 Well, mine was set on false, so now I changed it to true. We'll see what happens! Thank you so much!
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