shadowcatek Posted June 18, 2009 Share Posted June 18, 2009 My site seems to be funtioning fine until I click through categories to the product_info.php page. I check my error logs: [Thu Jun 18 02:50:26 2009] [error] [client 71.189.25.48] File does not exist: /home/rsbassoc/public_html/freeshippingmotorsports.com/404.shtml [Thu Jun 18 02:50:26 2009] [error] [client 71.189.25.48] File does not exist: /home/rsbassoc/public_html/freeshippingmotorsports.com/store/favicon.ico Does the favico.ico have anything to do with my site not working? what else could be causing the error? Thanks. Link to comment Share on other sites More sharing options...
Jack_mcs Posted June 18, 2009 Share Posted June 18, 2009 Are you getting an error on the product page or just in the logs? If the latteer and if it is the ones you mentioned, that is common. You can fix it, and you should fix it, by installing a favicon on the site. There are many sites on the web that explain how to do that. It is pretty painless. Jack Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
RhinoFish Posted June 18, 2009 Share Posted June 18, 2009 browsers automatically go looking for that file, if you haven't created one, the file won't be found. Jack's correct, there are many sites that explain what this is and how to create this small graphic file. google it, you can't miss it. it's not specific to oscommerce, it applies to any website on the internet. Link to comment Share on other sites More sharing options...
shadowcatek Posted June 18, 2009 Author Share Posted June 18, 2009 Are you getting an error on the product page or just in the logs? If the latteer and if it is the ones you mentioned, that is common. You can fix it, and you should fix it, by installing a favicon on the site. There are many sites on the web that explain how to do that. It is pretty painless. Jack Okay thanks. That helped. I was wondering if you could answer this, I have narrowed down my problem to the "action=add_product" on the product_info page. When add to cart or buy now is clicked, it keeps loading the Page cannot be found in Internet Explorer. Any ideas? Link to comment Share on other sites More sharing options...
Jack_mcs Posted June 18, 2009 Share Posted June 18, 2009 What url is in the url box when it fails? Has this ever worked? If it did, then what changes were made just before it started failing. If it didn't, you have a bad installation. Jack Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
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