Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

Serious trouble with Paypal


sueprince

Recommended Posts

Is it just me??? Customers are attempting to purchase 3 and 4 times and the transaction does not complete. it shows in the cart as a purchase but not in paypal. I am completely in the dark. The person who set up the cart insists that it has nothing to do with the cart. Paypal is telling me it may be a coding error. I have no idea what either one is talking about all I know is I am losing sales on a daily basis. Can anyone HELP?

Thanks

Link to comment
Share on other sites

i think your coder is the problem. he might dont know how to config the paypal configuration on your payment modules.

Link to comment
Share on other sites

Questions and questions .. sighs...

 

Is this a new setup or has been working for a while?

 

If everything was OK and only recently you have noticed a change in behaviour - I hope it is not someone trying to cheat you with workarounds. Does it work for anyone at all or does it fail for all (is the behaviour consistent? )

 

Have customers complained or is it your looking at logs to interpret that users are facing an issue.

 

Have you tried to make a purchase yourself to verify the payment gateway? If yes did you receive any error?

Best Regards,
Gaurav

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...