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The e-commerce.

Shipping overcharged - UPS & USPS


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Hi All,


I am using a USPS module for my shopping cart.


I am wondering why my customers are being so grossly overcharged for shipping?


Example, I just had a client receive their package, and there was a shipping label showing a cost of $1.90. The online store charged them $7.33.


Is there anything I can do to solve this issue? I do not want to keep upsetting customers over something so small.


Thank you,


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Check the tare wt is not set to 3 in your shop admin.

Edited by geoffreywalton

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