access to catalog/admin

[success4uk]

hi, i'd appreciate anybody's help resolution of below problem

 

i use to login to my admin part of website to update the product contents etc via -

 

http://something.co.uk/catalog/admin

 

it asks for password and username and off i go

 

 

however recently when i try to login to to admin site i get an error message -

 

Not Found

 

The requested URL /catalog/admin was not found on this server.

 

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

 

 

 

due to this i've been unable to update product contents causing alot of headaches

 

 

please help

 

 

thanks

 

sasha

[♥geoffreywalton]

Use the filemanager in your hosts control panel to see if the admin directory exists and if it does are there any files in it.

[success4uk]

hi, thanks for quick reply

 

yes, the admin directory exists and all files within them are intact

 

i have full access to all files via control panel if it helps to amend anything to make it work

 

the path to admin is:

 

public_html/home/mysite/public_html/catalog/admin

 

 

thanks

 

s

[spooks]

does the admin directory include a index.php

 

if it does u must be using an invalid url to get there

 

nb the path u gave should be home/mysite/public_html/catalog/admin

 

but u don't put that in your browser!!

[Guest]

does the admin directory include a index.php

 

if it does u must be using an invalid url to get there

or you may have done something when installing a contibution.

[success4uk]

hi sam

 

i'm trying to access the admin site as per usual - http://www.mysite.co.uk/catalog/admin

 

obviously "mysite" is replaced with real site name

 

i use to access this way for past 2 years and had no problem whatsoever

 

but recently my hosting company changed their hosting location and as well as some servers, which could have caused this issue or it could be something else

 

the folder has index.php and permission is set to 764 at present

 

 

 

thanks

 

s

[Guest]

hi sam

 

i'm trying to access the admin site as per usual - http://www.mysite.co.uk/catalog/admin

 

obviously "mysite" is replaced with real site name

 

i use to access this way for past 2 years and had no problem whatsoever

 

but recently my hosting company changed their hosting location and as well as some servers, which could have caused this issue or it could be something else

 

the folder has index.php and permission is set to 764 at present

 

 

 

thanks

 

s

 

Did this have an impact on your configure.php files?

[success4uk]

hi coopco

 

the site was installed over 2 years ago and was accessible perfectly fine until recently

 

i suspect it's something to do with .htaaccess file or file permission type problem

 

it seems nobody has had this type of problem before as far as i can see from google searches and various oscommerce forums

 

 

s

[success4uk]

yes, when server move was done something happened to the site and it went off line for few days

 

then we found out that the new server did not have some kind of file capability and that had to be done by hosting company, at which point the site was back on again

 

however when i tried to access admin part of the site it was dead.

 

i'm not 100% sure whether it did have some kind of impact on configure.php

 

s

[Guest]

yes, when server move was done something happened to the site and it went off line for few days

 

then we found out that the new server did not have some kind of file capability and that had to be done by hosting company, at which point the site was back on again

 

however when i tried to access admin part of the site it was dead.

 

i'm not 100% sure whether it did have some kind of impact on configure.php

 

s

perhaps check your admin/includes/configure.php file

[success4uk]

all sorted

 

for some reason my original folder got moved or deleted

 

i had to create another admin folder to get round the problem

[spooks]

all sorted

 

for some reason my original folder got moved or deleted

 

i had to create another admin folder to get round the problem

 

 

good, does that mean when u said

 

yes, the admin directory exists and all files within them are intact

 

it wasn't actually true!!! So u had us trying to give advise based on incorrect info!! :blink: