BoloMarkIII Posted June 12, 2009 Posted June 12, 2009 Like the title states on my site after selecting either a single item or multiple items, and the total exceeds $49.99. The checkout process hangs at the shipping address confirm screen. It will NOT continue to the "Payment method" screen. If under $50 checkout proceeds normally.
Nullachtfuffzehn Posted June 12, 2009 Posted June 12, 2009 Do you have free shipping enabled? And if so, which is the amount from which shipping is free?
BoloMarkIII Posted June 12, 2009 Author Posted June 12, 2009 Good ? after your post I looked for the option but could not find can you point me.
Nullachtfuffzehn Posted June 12, 2009 Posted June 12, 2009 So which shipping modules do you have enabled?
BoloMarkIII Posted June 12, 2009 Author Posted June 12, 2009 I enabled flat rate shipping but the items for sale are services, no actual products are shipped.
Nullachtfuffzehn Posted June 12, 2009 Posted June 12, 2009 Do you see the checkout_shipping page at all when placing an order with virtual products?
BoloMarkIII Posted June 12, 2009 Author Posted June 12, 2009 Yes I do and it seems to be working now. But I am still at a loss as to where these options are. Where can I set the free shipping amount, I want to change it to a lower amount.
Nullachtfuffzehn Posted June 12, 2009 Posted June 12, 2009 If you have only virtual products in your cart, you shouldn't see the checkout_shipping page at all. So I guess your products are not really virtual. The virtual products feature has been created for downloadable products, so services do not really belong to this category since they would generate a 'download' for the customer.. But I gues there should be a workaround among the add-ons. The settings for shipping and fees are either on the admin/modules/shipping or in the store configuration section.
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