Gonzola Posted June 8, 2009 Posted June 8, 2009 Hi, My customers dont recieve any order confirmation mail and can not see their orders in their account, what can be the problem? Also my contact us form does not work so i dont know if thius is connected in some way HGow do i send a copy of the order from admin to the supplier
steve_s Posted June 8, 2009 Posted June 8, 2009 Hi, My customers dont recieve any order confirmation mail and can not see their orders in their account, what can be the problem? Also my contact us form does not work so i dont know if thius is connected in some way HGow do i send a copy of the order from admin to the supplier login in to your host click on email and see if any emails have been returned to you, To send email to supllier, admin configuration my store send extra emails to
Gonzola Posted June 9, 2009 Author Posted June 9, 2009 login in to your host click on email and see if any emails have been returned to you, To send email to supllier, admin configuration my store send extra emails to The customers still dont recieve any order confirmation mail and can not see their orders in their account, does this have to do with changing the order from pending to processing and do you always have to do it manually
Gonzola Posted June 11, 2009 Author Posted June 11, 2009 I have tried everything that been said in the forum but my following problems remain 1, Contact us does not work 2, Google cant find the site only an error message about define language, we have done that but same shit the message looks like this " Warning: require(includes/languages/.php) [function.require .. [function.require]: failed to open stream: No such file or directory in /home/public_html/includes/application_top.php on line 288 ... 3, Customers don recieve order confirmation Any help or advice will be highly appreciated
BryceJr Posted June 11, 2009 Posted June 11, 2009 I have tried everything that been said in the forum but my following problems remain 1, Contact us does not work 2, Google cant find the site only an error message about define language, we have done that but same shit the message looks like this " Warning: require(includes/languages/.php) [function.require .. [function.require]: failed to open stream: No such file or directory in /home/public_html/includes/application_top.php on line 288 ... 3, Customers don recieve order confirmation Any help or advice will be highly appreciated What have you tried? How did you set up your email in the store? Are you on a linux or windows server? You may also want to tell your cutomers to allow email coming from your domain. Due to spam, mail servers have tighten security and some of your customer email coming from your domain may be ending up in their spam folders.
Gonzola Posted June 20, 2009 Author Posted June 20, 2009 What have you tried? How did you set up your email in the store? Are you on a linux or windows server? You may also want to tell your cutomers to allow email coming from your domain. Due to spam, mail servers have tighten security and some of your customer email coming from your domain may be ending up in their spam folders. I could not solve the problem with the contact us form so i added the email and adress instead My last problem is the search engines, the site can be found at altavista and yahoo without error message but in google there is still an error message about defining languages. Search for this site www.modevaskor.com Anyone had this problem
New 
Recommended Posts
Archived
This topic is now archived and is closed to further replies.