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osCommerce

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Random Order Process emails Being Sent


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I'm not sure what forum to post this on!

 

After 2 years of perfection, my Oscommerce Site "Mr Matco's eBook Store" has started to send RANDOM "Order Process" emails to my customers. Sometimes 8-9 per day on the same order!

Instead of just sending out emails each time the download page is accessed, it is sending them randomly even if the download page is not accessed.

 

This has happened to two of my customers that have complained, so maybe more that have not let me know (complained).

 

Has anyone else run into this type of problem? If so, where did you find the glitch?

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I'm not sure what forum to post this on!

 

After 2 years of perfection, my Oscommerce Site "Mr Matco's eBook Store" has started to send RANDOM "Order Process" emails to my customers. Sometimes 8-9 per day on the same order!

Instead of just sending out emails each time the download page is accessed, it is sending them randomly even if the download page is not accessed.

 

This has happened to two of my customers that have complained, so maybe more that have not let me know (complained).

 

Has anyone else run into this type of problem? If so, where did you find the glitch?

 

I just found out that BOTH customers that are getting these emails used FireFox to download their orders! Is this just a coincidence or could FireFox be accessing the download page on its own and triggering these emails.

 

This is really frustrating to me and irritating my customers.

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