Lisa2877 Posted June 3, 2009 Share Posted June 3, 2009 I set up the shipping module for Canada Post last month. Everything was going well - no errors, calculating well... all was good. We are just about to go live and I did a test order this morning and the Shipping section gives me an "XML parsing error". Does any one have any ideas on what could be causing this? I reinstalled the module, contacted Canada Post, and searched this support site, but I can't find anything wrong. Any help would be greatly appreciated. Thank you. Lisa Quote Link to comment Share on other sites More sharing options...
dandelion Posted June 4, 2009 Share Posted June 4, 2009 I set up the shipping module for Canada Post last month. Everything was going well - no errors, calculating well... all was good. We are just about to go live and I did a test order this morning and the Shipping section gives me an "XML parsing error". Does any one have any ideas on what could be causing this? I reinstalled the module, contacted Canada Post, and searched this support site, but I can't find anything wrong. Any help would be greatly appreciated. Thank you. Lisa Do you have your postal code entered without a space in the admin area under configuration My Store Shipping/Packaging? Quote Link to comment Share on other sites More sharing options...
Lisa2877 Posted June 4, 2009 Author Share Posted June 4, 2009 Do you have your postal code entered without a space in the admin area under configuration My Store Shipping/Packaging? Yes. And I took out the space in the postal codes of my test customer accounts to see if that made a difference. Nothing is working. Quote Link to comment Share on other sites More sharing options...
Pinball Posted December 13, 2013 Share Posted December 13, 2013 One cause of XML parsing errors is if the address country or province/state has special characters in it. Canada Post (for example) does not accept special characters such as umlauts or accents on names. There are a number of these in your address bank - check for example Switzerland - Zurich, does the 'u' of Zurich have the double dot above it (ü)? If so, Canada Post will reject that as a valid state/province. I suspect this is true for Fedex, UPS, and others too. Quote Link to comment Share on other sites More sharing options...
greasemonkey Posted December 13, 2013 Share Posted December 13, 2013 @@Pinball I see your other post.... I have a working copy of Canada Post automatic labels in REST. However its VERY messy. I was suppose to clean it up, but its really a way beyond me and I was a little embarrassed releasing it in the addons area. You are welcome to it... I have done upgrade instructions.... Send me a PM. Are you able to work on cleaning up the code at all? Quote Link to comment Share on other sites More sharing options...
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