Taxes not being added...Canada

[wilma2]

Hi there I am in Canada and trying to set up taxes for my site. I followed Peter Mosier guide perfectly and everything is as he says it shoudl be but still taxes are not being added. It is even identical to another site i have that I used that guide with and that works perfectly. So I am wondering if there is something behind the scenes or somehting i am not thinking of that has to be changed for taxes to be added to my sales? All zones and rates and classes are as he said there should be. thanks wilma2

[♥geoffreywalton]

Trish

 

You will never get an answer, what is Peter Mosier's guide?

 

What have you done? Loads of detail.......

 

What do you expect to happen but doesnt?

 

G

[wilma2]

sorry this is what i have done but when i try to test it by purchasing a product the tax is not there:

 

STEP (1): Set the location for your store:

 

Configuration --> My Store

 

- Country: Canada

- Zone: Ontario

 

========================================================

 

STEP (2): Create the "Tax Zones". The are geographical regions where a particular set of tax laws applies

 

Locations/Taxes --> Tax Zones

 

Create the Zone for all of Canada

- Zone Name: Canada GST Zone

- Description: GST (most of Canada except NS, NB, NL)

 

Now click on the newly created "Canada GST Zone" row to drill down one level to "Sub Zones"

Click INSERT to create 10 new sub-zones, one at a time:

 

- Country: Canada; Zone: Alberta

- Country: Canada; Zone: British Columbia

- Country: Canada; Zone: Manitoba

- Country: Canada; Zone: Northwest Territories

- Country: Canada; Zone: Nunavut

- Country: Canada; Zone: Ontario

- Country: Canada; Zone: Prince Edward Island

- Country: Canada; Zone: Quebec

- Country: Canada; Zone: Saskatchewan

- Country: Canada; Zone: Yukon Territory

 

 

==============

 

Click on "BACK" to go up one level.

Now create the Ontario Provincial Tax Zone:

Click Insert

 

- Zone Name: Ontario PST Zone

- Description: PST (only when shipping to Ontario)

 

Now click on the newly created "Ontario PST Zone" row to drill down one level to "Sub Zones"

Click INSERT to create new sub-zone:

 

- Country: Canada

- Zone: Ontario

 

==============

 

Click on "BACK" to go up one level.

Now create the HST Tax Zone:

Click Insert

 

- Zone Name: HST Zone

- Description: NS, NB, NL

 

Now click on the newly created "HST Zone" row to drill down one level to "Sub Zones"

Click INSERT to create new sub-zone:

 

- Country: Canada; Zone: Nova Scotia

- Country: Canada; Zone: New Brunswick

- Country: Canada; Zone: Newfoundland

 

 

 

STEP (3): Create the "Tax Classes"

 

 

Locations/Taxes --> Tax Classes

 

create TWO (2) tax classes:

 

- Tax Class Title: GST/HST/PST Class

- Description: All taxable goods

 

- Tax Class Title: GST Shipping class

- Description: GST on shipping within Canada

 

========================================================

 

STEP (4): TAX RATES

 

 

Locations/Taxes --> Tax Rates

 

create SIX (6) Tax Rates:

 

- Tax Class Title: GST/PST/HST Class

- Zone: Canada GST Zone

- Tax Rate (%): 7.0000

- Description: 7.0% GST#99999 99999 RT0001

- Priority: 1

 

 

- Tax Class Title: GST/PST/HST Class /* HINT: Yes, this is the same one you just used

- Zone: Ontario PST Zone

- Tax Rate (%): 8.0000

- Description: 8.0% PST (Ontario)

- Priority: 1

 

/

 

- Tax Class Title: GST/PST/HST Class /* HINT: Yes, this is the same one you just used

- Zone: HST Zone

- Tax Rate (%): 15.0000

- Description: 15% HST#R99999 9999 RT0001

- Priority: 1

 

That takes care of taxes on products. And now, the Shipping taxes:

 

- Tax Class Title: GST Shipping Class

- Zone: Canada GST Zone

- Tax Rate (%): 7.0000

- Description: 7.0% GST on shipping

- Priority: 1

 

- Tax Class Title: GST Shipping Class

- Zone: Ontario PST Zone

- Tax Rate (%): 8.0000

- Description: 8.0% PST (shipping)

- Priority: 1

 

- Tax Class Title: GST Shipping Class

- Zone: HST Zone

- Tax Rate (%): 15.0000

- Description: 15% shipping HST#99999 9999 RT0001

- Priority: 1

 

/

========================================================

 

STEP (5): Specify the appropriate Tax Class for SHIPPING MODULES

 

MODULES --> SHIPPING

 

Edit whichever shipping module(s) you are using.

 

Tax Class: GST Shipping Class

 

 

========================================================

 

STEP (6): Specify the appropriate Tax for PRODUCTS

 

This may take some time....

 

CATALOG --> Categories/Products

 

Drill down to each product. Click EDIT

 

TAX CLASS: "GST/PST/HST CLASS"

 

========================================================

 

I have used this in another store and not only does it work fine but it is identical in this one, so i am thinking the issue maybe a setting or something behind the scenes kinda thing. Thank you so much Trish