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My users forget to press update after changing quantities


devink

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Does any have any tips orsolutions to making sure the user knows they must press update after changing quantities in the shopping basket?

 

I have had several people complaining that they can only buy 1 item, even when they change the quantity.

 

My Update button is already red!!

 

button_update.gif

 

Thanks in advance.

Many Thanks,

 

Steve

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Here's a quick solution I just came up with. This is probably sloppy coding, so you might want to change it, but the principle is OK. Go to /catalog/shopping_cart.php. At roughly 3/4 of the way down the page you'll see this code:

      <tr>

       <td class="stockWarning" align="center"><br><?php echo OUT_OF_STOCK_CANT_CHECKOUT; ?></td>

     </tr>

<?php

     }

   }

?>

Right after that insert:

<tr>

           <td align="left" class="main"><?php echo SUB_TITLE_UPDATE_INSTRUCTIONS; ?></td>

          </tr>

Save and close. Then go to /catalog/includes/languages/english/shopping_cart.php (or the appropriate language folder if you use another language). At approximately line 25 add this line

define('SUB_TITLE_UPDATE_INSTRUCTIONS', 'You <strong>MUST</strong> press Update to change quantity!');

or however you want to phrase it. This will insert the instruction for updating quantity between the sub-total line and the buttons. You might even want to change the color of the word "Update" to red to match your button.

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Another option would possibly be to have a small JavaScript code do a onChange submit. Have never tested that on textfields, I know it is possible on dropdowns (like manufacturer works)

 

Javascript isn't 100% compatible obviously but it will catch 90% of them.

 

Mattice

"Politics is the art of preventing people from taking part in affairs which properly concern them"

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Thanks for both the replies. My PHP is minimal, but I know javaScript. To extend your suggestion, I think I will have some HTML text that only appears on the page when a change has been made. I may even change the Update button to an animated one when something changes.

 

Thanks guys :D

Many Thanks,

 

Steve

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