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Orders not showing on Orders Page


greyhound

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Posted

For some reason when the order processes its not entering the information into the orders_total table. Because it is not entered there it does not display on the orders page. Any one got a clue why its not putting the info into the table?

Greyhound...

Posted

My post here explains how to get them to show up in the Admin section even without the Orders Total entry being made: My Post

 

However this does not answer your question as to why the entries are not being made. Some thoughts I have on the subject...

 

1. I have disabled all payment modules for my site because of my particular needs...so entries are not being made on purpose. Have you disabled or installed any modules lately?

 

2. Is it ALL entries for you? Only entries with certain payment modules? There have been reports that certain Paypal modules are not doing this properly, but I have no experience with them as of yet...

 

3. Possibly remove and reinstall all payment modules ?

Posted
My post here explains how to get them to show up in the Admin section even without the Orders Total entry being made: My Post

 

However this does not answer your question as to why the entries are not being made. Some thoughts I have on the subject...

 

1. I have disabled all payment modules for my site because of my particular needs...so entries are not being made on purpose. Have you disabled or installed any modules lately?

 

2. Is it ALL entries for you? Only entries with certain payment modules? There have been reports that certain Paypal modules are not doing this properly, but I have no experience with them as of yet...

 

3. Possibly remove and reinstall all payment modules ?

 

Thank you for your thoughts. They are good ones.

 

The store has customization to handle many stores in the admin. I may have changed some of the admin settings for payment methods. Could this have done this? Even if I only edited one store it's affecting all of the stores. All payment methods are not being entered into the orders_total table. From any of the stores.

 

How do I reinstall the payment modules?

Greyhound...

Posted

Got it working. I am not sure how. I just made some changes directly to the database and recopied over the module pages with the original files in case something happened to those files and tested and its working again. Hopefully it stays up working...

Greyhound...

  • 2 weeks later...
Posted

Hello

I'm new at this and my problem is that the orders that were made last week or yesterday keep staying in the new orders box and they should move to the previous ordersbox.

Shouldn't they?

Please help !!! :(

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