projectsdw Posted April 28, 2009 Posted April 28, 2009 I'm wondering if there's any way I can view a customers cart. The problem I'm having at the moment is that I can see from analytics that I'm losing customers just before the external payment system kicks in. I think the fact that they are sent to another site, allbeit a customised one, scares people and they ens there purchase. I'm integrating a new system in a couple of weeks, but for the mean time I want to do the following: 1) If a new customer is created that day I want to view there cart 2) I can see in analytics if someone creates an account and drops out before payment 3) I want to contact this customer via email and offer to complete the transaction by phone I think this would really help with my puch in increasing sales, any help would be much appreciated :)
FIMBLE Posted April 28, 2009 Posted April 28, 2009 You could either use the database tables to view outstanding customers baskets, or use the master password contribution so you can sign in as the customer, or there is a contribution where you can see outstanding carts, not sure how much info is displayed in that one though Nic Sometimes you're the dog and sometimes the lamp post [/url] My Contributions
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