apalsson Posted April 11, 2009 Posted April 11, 2009 I am battling a strange problem and really would appreciate help. I had the store fully set up with AUD$ (Australian dollar), 10%GST within Australia and everything working. Now, I'm unsure what happened but I noticed products are no longer listed with tax included and when I started looking for the reason, I noticed several "double-entries" in Configuration / My Store. The entries I see there twice include: Country Australia Zone New South Wales Zone New South Wales Expected Sort Order desc Expected Sort Field date_expected Switch To Default Language Currency true Switch To Default Currency true Send Extra Order Emails To Send Extra Order E-Mails To Use Search-Engine Safe URLs false Use Search-Engine Safe URLs (still in development) false Display Cart After Adding Product true Display Cart After Adding Product true Allow Guest To Tell A Friend false Allow Guest To Tell A Friend false Default Search Operator and Default Search Operator and Store Address and Phone Store Address and Phone Model Aviation Coffs Harbour NSW 2450 Australia Show Category Counts true Show Category Counts true Tax Decimal Places 0 Tax Decimal Places 2 Display Prices with Tax true Display Prices with Tax true Can anyone please help?
BryceJr Posted April 11, 2009 Posted April 11, 2009 Log in to your database server. Look in your tables for duplicate entries. Delete the duplicates. Always Backup!!!
Hotclutch Posted April 11, 2009 Posted April 11, 2009 Log in to your database server. Look in your tables for duplicate entries.Delete the duplicates. Always Backup!!! If you are unsure about this, then install the Total Configuration contrrib. It will list and delete all your duplicate entries.
apalsson Posted April 11, 2009 Author Posted April 11, 2009 Log in to your database server. Look in your tables for duplicate entries.Delete the duplicates. Always Backup!!! I did that and cannot see anything abnormal. I also restored a backup since before the problem started but to no avail
satish Posted April 11, 2009 Posted April 11, 2009 Go in configuration table and clear those double entries. Satish Ask/Skype for Free osCommerce value addon/SEO suggestion tips for your site. Check My About US For who am I and what My company does.
apalsson Posted April 11, 2009 Author Posted April 11, 2009 Go in configuration table and clear those double entries. Satish Thanks Satish - there was a range of them there with ID of 18x whereas the original entries seemed to be in much lower ID range. I have deleted the duplicates but for some reason, I am completely unable to display prices "with tax" I'm usng AUD$ currency, Tax Zone AUS, Tax Class GST and Tax Rate GST=10%, linked to Tax Zone AUS. I have "display prices with tax=true" Any idea what the problem might be?
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