Azure Moon Posted April 9, 2009 Posted April 9, 2009 Hi Everyone! I'm hoping someone out there has some insight into and answers for my problem. To give you a little background, last Friday (April 3, 2009) I mistakenly downloaded a corrupt version of Internet Explorer 8.0. After unsucessfully trying to uninstall it myself through Microsoft's support web site (it wouldn't let me uninstall it, or "fix it for me" because it was corrupt), I telephoned Microsoft Support and they helped me uninstall it. Well, after going back to a fresh/genuine copy of Internet Explorer 7.0 (what I had been using) I went to my web site (www.azuremoonjewelry.com) and saw that all the font sizes on the home page had changed. The text in the center of the home page was much larger and the text on the left and right hand sides were much smaller then they have always been. And when I logged into my admin, the font sizes of all the text is smaller than they have always been. The only things that appear the same in my admin are the OsCommerce logo at the top of the admin page, the graphics on the top right hand side of the admin page and the buttons (like Edit, Order, Delete and Email under customers). While I still had Microsoft Support on the phone, we checked all the Internet Explorer settings and internet options and they were all set to what they should be. The suport tech said that the problem had to be with the html coding of my web site. So I called my host and they suggested that I change all the 10px settings in my stylesheets to 12px, which did bring my web site's home page back to what it has always been. Okay, so one battle won. Then this past Sunday (as well as today), while processing an order, I printed out the packing slip and the font size of my store name/address, order number and order date on the top of the page are much larger than they have always been and the font of the products ordered is smaller. Now I have run my anti virus software, anti spyware, Spybot Search & Destroy and they found no issues. I have cleared out the cache, cleaned the registry using CCleaner, ran Scan Disk, defragmented and rebooted countless times. I have checked all the settings in Internet Explorer again and they are the same as they always have been. When I visit other web sites that are familar to me, they look as they always have, so the problem can't be with my browser. Something had to have changed with the font settings either when I downloaded the corrupt version of IE 8.0, or it is just a wicked coincidence. I have never changed any of the font settings in the stylesheets or anywhere else for that matter because my knowledge of OsCommerce is pretty basic. Needless to say, this issue has been driving my crazy for nearly a week and I don't have a clue as to what the problem may be. If need be, I can live with the font in my admin being smaller, but the packing slip really looks unprofessional and I would like to get it back to normal. Does anyone have any idea what the problem could be? Also, what are the normal font size settings for OsCommerce - 10px or 12px? And where exactly do I find and set the size of the font for the packing slip? Any and all help and suggestions will be greatly appreciated. Thank you in advance for your help! Brightest Blessings, Azure Moon Owner, Azure Moon Jewelry And Gifts www.azuremoonjewelry.com
Azure Moon Posted April 15, 2009 Author Posted April 15, 2009 Hi Everyone! I'm hoping someone out there has some insight into and answers for my problem. To give you a little background, last Friday (April 3, 2009) I mistakenly downloaded a corrupt version of Internet Explorer 8.0. After unsucessfully trying to uninstall it myself through Microsoft's support web site (it wouldn't let me uninstall it, or "fix it for me" because it was corrupt), I telephoned Microsoft Support and they helped me uninstall it. Well, after going back to a fresh/genuine copy of Internet Explorer 7.0 (what I had been using) I went to my web site (www.azuremoonjewelry.com) and saw that all the font sizes on the home page had changed. The text in the center of the home page was much larger and the text on the left and right hand sides were much smaller then they have always been. And when I logged into my admin, the font sizes of all the text is smaller than they have always been. The only things that appear the same in my admin are the OsCommerce logo at the top of the admin page, the graphics on the top right hand side of the admin page and the buttons (like Edit, Order, Delete and Email under customers). While I still had Microsoft Support on the phone, we checked all the Internet Explorer settings and internet options and they were all set to what they should be. The suport tech said that the problem had to be with the html coding of my web site. So I called my host and they suggested that I change all the 10px settings in my stylesheets to 12px, which did bring my web site's home page back to what it has always been. Okay, so one battle won. Then this past Sunday (as well as today), while processing an order, I printed out the packing slip and the font size of my store name/address, order number and order date on the top of the page are much larger than they have always been and the font of the products ordered is smaller. Now I have run my anti virus software, anti spyware, Spybot Search & Destroy and they found no issues. I have cleared out the cache, cleaned the registry using CCleaner, ran Scan Disk, defragmented and rebooted countless times. I have checked all the settings in Internet Explorer again and they are the same as they always have been. When I visit other web sites that are familar to me, they look as they always have, so the problem can't be with my browser. Something had to have changed with the font settings either when I downloaded the corrupt version of IE 8.0, or it is just a wicked coincidence. I have never changed any of the font settings in the stylesheets or anywhere else for that matter because my knowledge of OsCommerce is pretty basic. Needless to say, this issue has been driving my crazy for nearly a week and I don't have a clue as to what the problem may be. If need be, I can live with the font in my admin being smaller, but the packing slip really looks unprofessional and I would like to get it back to normal. Does anyone have any idea what the problem could be? Also, what are the normal font size settings for OsCommerce - 10px or 12px? And where exactly do I find and set the size of the font for the packing slip? Any and all help and suggestions will be greatly appreciated. Thank you in advance for your help! Brightest Blessings, Azure Moon Owner, Azure Moon Jewelry And Gifts www.azuremoonjewelry.com Wow - I thought that one of the OsCommerce gurus would have an answer to my dilema. Surely someone out there must have the solution to this problem. At minimum, I need the packing slip to look and print as it always had. The way it looks and prints now looks really unprofessional and I'm desperate for anyones help!!! Again, any and all help and suggestions will be GREATLY appreciated. Brightest Blessings, Azure Moon Owner, Azure Moon Jewelry And Gifts www.azuremoonjewelry.com
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