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osCommerce

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Order process / order update emails being sent twice


junctionabz

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Posted

I'm in the final stages of getting my online shop up & running.

 

During testing I noticed that the order process & order update emails are being sent/received twice (twice by customer & twice by shop owner).

 

After some research, I know that these emails are sent from catalog/checkout_process.php for order process & catalog/admin/orders.php for the order update emails.

 

In each of these locations there are 2 tep_mail functions, 1 for sending email to customer & 1 for the send extra emails to option (which I have used for sending to my email address)

 

Is there anywhere else that would send these emails?

 

Any help on how to only send these once would be greatly aprreciated.

 

Thanks in advance!!

Posted
I'm in the final stages of getting my online shop up & running.

 

During testing I noticed that the order process & order update emails are being sent/received twice (twice by customer & twice by shop owner).

 

After some research, I know that these emails are sent from catalog/checkout_process.php for order process & catalog/admin/orders.php for the order update emails.

 

In each of these locations there are 2 tep_mail functions, 1 for sending email to customer & 1 for the send extra emails to option (which I have used for sending to my email address)

 

Is there anywhere else that would send these emails?

 

Any help on how to only send these once would be greatly aprreciated.

 

Thanks in advance!!

Sometimes in your admin if you use smtp instead of sendmail you get 2 emails.

  • 1 year later...
Posted

Sometimes in your admin if you use smtp instead of sendmail you get 2 emails.

Hi i have the same problem but im using sendmail not smtp. the order appears twice in the customers account and in the admin area with different order numbers like 52 and 53, also one order status is preparing [paypal standard] and the other is processing?

 

would really appreciate any help if someone could tell me how i could fix this?

 

thanks in advance !

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