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forgot password not working


charlescollins

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  • 3 weeks later...
Hi,

 

If you are using Linux hosting, the following video tutorial shows how to reset the admin password:

 

http://www.oscommerce-template-easy.com/ge...in-password.htm

 

Best regards

 

 

Hi,

 

The issue that I have is that on the client's login page, there is a link for "forgot password". If I follow that link, I insert the email address as required, then when I click on Continue, the next page says: The page cannot be found and the address bar of the browser I have this address: http://MYSERVERNAME/password_forgotten.php?action=process

 

The page actually exist and i'm using it to enter the email address.

 

Not sure where to go from here.

 

Francois

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  • 2 weeks later...

Verify that this is in your password_forgotten.php just below the body text section:

 

<?php echo tep_draw_form('password_forgotten', tep_href_link(FILENAME_PASSWORD_FORGOTTEN, 'action=process', 'SSL')); ?>

 

Also, verify the following is defined in your includes/filenames.php:

 

define('FILENAME_PASSWORD_FORGOTTEN', 'password_forgotten.php');

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  • 4 weeks later...
Verify that this is in your password_forgotten.php just below the body text section:

 

<?php echo tep_draw_form('password_forgotten', tep_href_link(FILENAME_PASSWORD_FORGOTTEN, 'action=process', 'SSL')); ?>

 

Also, verify the following is defined in your includes/filenames.php:

 

define('FILENAME_PASSWORD_FORGOTTEN', 'password_forgotten.php');

Hi, when i try to retrieve passwords the next page shows no form to insert email address, but password_forgotten.php and includes/filenames.php contain the code you said...

What else should i check?

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