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Trigger happy comcast keeps blocking our email server.


rs2k

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Comcast has blocked our email server about 5 times now. They always unblock it because we only send emails about customer orders and order updates. Any ideas on what can be done to prevent this? Our emails are all text based, not mime. I've changed the default email subjects to "Order $ORDERID from $STORENAME" and "Order update $ORDERID from $STORENAME".

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Comcast has blocked our email server about 5 times now. They always unblock it because we only send emails about customer orders and order updates. Any ideas on what can be done to prevent this? Our emails are all text based, not mime. I've changed the default email subjects to "Order $ORDERID from $STORENAME" and "Order update $ORDERID from $STORENAME".

I thought this was interesting: http://www.stanford.edu/services/email/ant.../blacklist.html

 

Sounds like it's a losing battle.

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